| ▲ | Elevated Errors for Opus 5(status.claude.com) |
| 25 points by TimCTRL 2 hours ago | 24 comments |
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| ▲ | bashtoni 39 minutes ago | parent | next [-] |
| And unlike OpenAI, Anthropic don't seem to reset weekly usage quotas after an outage. Anthropic seem to be both letting their competitors outplay them and making unforced errors (like the anti Open Weights models stuff and the frequent Fable->Opus downgrades for 'safety'). Outages are inevitable in this early high growth, rapid development era, but tactical errors are not. |
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| ▲ | cbg0 36 minutes ago | parent | next [-] | | Anthropic would give out resets like OpenAI if they had capacity to do so, it's not like they haven't thought about doing the obvious. OAI waits until overall cluster demand goes down before giving out a reset, they just happen to have much more spare capacity than Anthropic. | | |
| ▲ | genidoi 19 minutes ago | parent [-] | | Why would they have more spare capacity than Anthropic? Do you have a source for that? | | |
| ▲ | solenoid0937 17 minutes ago | parent [-] | | extremely well known fact in the industry. they have reams of spare compute for prosumers which is why they can afford to give away so many resets and have even more subsidized usage limits |
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| ▲ | anon_anon12 22 minutes ago | parent | prev | next [-] | | Anthropic going through their god-complex arc after getting hit with export controls | |
| ▲ | solenoid0937 33 minutes ago | parent | prev [-] | | It was a one hour outage on a weekend. Unless you have an enterprise agreement with an SLA it's a bit silly to expect any compensation. | | |
| ▲ | londons_explore 29 minutes ago | parent | next [-] | | If I pay anything for a service, I expect a refund if that service doesn't work. Best would be a free week/month for anyone who sent a request during the downtime. | | |
| ▲ | solenoid0937 19 minutes ago | parent | next [-] | | > Best would be a free week/month for anyone who sent a request during the downtime This is bizarrely out of touch. It would be a courtesy but it's not a "reasonable expectation" at all. At best you could maybe reasonably expect a prorated refund for the time of unavailability, but then Fable was still available. | | |
| ▲ | ShinTakuya 7 minutes ago | parent [-] | | I think it's not out of bounds to expect a company to go a little further to compensate for an issue. A prorated 1 hour refund doesn't reflect the reality that maybe that hour was more important to the customer because it was their only free time in the week. A free week is way too much but a free day sounds appropriate. |
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| ▲ | Azantys 18 minutes ago | parent | prev | next [-] | | Free month is insane for a bit of downtime | |
| ▲ | bigDinosaur 22 minutes ago | parent | prev [-] | | What you expect is irrelevant. |
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| ▲ | throwaway314155 25 minutes ago | parent | prev [-] | | They could at least give back the equivalent in usage for cache invalidation. Or, you know, just the usage you would have had for the ~1-2 hours of outage. Would buy them a lot of good will and they seem comfortable throwing cash in the trash. |
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| ▲ | hmokiguess 12 minutes ago | parent | prev | next [-] |
| Maybe optimize the harness for less turns and less tokens to deliver real value as opposed to the turn taking token hungry so you can less load on your servers, oh, right, your entire bottom line is tokens. |
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| ▲ | prologic 24 minutes ago | parent | prev | next [-] |
| What happens one day when there is a significant outage of Claude or Codex and reliance on these tools as SaaS services is so great that it start to impact productivity and work? Will we just pack up our tools and go home? |
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| ▲ | vidarh 17 minutes ago | parent | next [-] | | If both of them are down at the same time, I would switch to my Kimi or GLM subscription and keep working. If they fail too, I switch to any number of providers via OpenRouter. While there is some lock-in for the hardest tasks, for most of what people do LLMs are rapidly becoming a commodity. In fact, right this minute I have Opus benchmarking Kimi alongside itself to determine which workflows we'll switch to using Kimi by default and Opus as the fallback instead of vice versa. It has already conceded Kimi does better on several tasks. | | |
| ▲ | ulimn 10 minutes ago | parent | next [-] | | To me it doesn't sound so "economically convenient" to pay extra usage to alternative providers while someone pays 20/100/200 dollars for their service. | | |
| ▲ | vidarh 3 minutes ago | parent [-] | | The subs for those alternative providers have similar tiering but more generous token allocations than Anthropic and OpenAI, and delivery good enough quality to be worth it. As it is, I use more than I could with a single $200 Claude Max subscription anyway, so I distribute my tasks across multiple providers. Even without that it's cheap insurance given the cost of lost time. |
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| ▲ | rokkamokka 10 minutes ago | parent | prev [-] | | You... wouldn't just code yourself if they were down? | | |
| ▲ | vidarh a minute ago | parent [-] | | No more than when they are up, no. Why would I? I can produce far more by having tasks running in the background while I do other work. |
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| ▲ | Eddy_Viscosity2 21 minutes ago | parent | prev | next [-] | | Those are your tools and if the AI companies have their way, they will be your only tools. Complete dependence on AI is the goal here. | |
| ▲ | senko 10 minutes ago | parent | prev [-] | | You mean like GitHub? |
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| ▲ | 7734128 33 minutes ago | parent | prev | next [-] |
| I wonder when one of these outages will be the result of OpenAI's testing going wrong again. |
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| ▲ | rvz 27 minutes ago | parent | prev [-] |
| Claude realized a chatbot can take a longer vacation after Codex just did yesterday. So Claude is now on vacation and is unavailable. |
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| ▲ | conorcleary 20 minutes ago | parent [-] | | Unionization discussions and benefit package frameworks are being constructed between the AI council representatives and shareholders appointees' for future, non-commital talks on proposals of collaborative discourse, including the distribution of vacation days between publicly listed and private models, and the ones that pretended to be wholesome. |
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