I have to disagree a bit here, people (including me sometimes) can take the lazy way out and just tell you what an agent said in response to a question which we shouldn't do. At that point it's little better than a let me google that for you link. However, while I may be passing along what I found using an agent, but usually I still had to do the work of prompting it, asking it to lookup information for me, and otherwise filtering the agent down to the relevant information. There is a good chance that I'm doing that because of my specific expertise in the subject area which is something outside of what you could have found by just asking an agent yourself.

Yes, a subject matter expert who uses their domain experience to word the prompt correctly, incorporate tacit knowledge and relevant sources, ask follow-up questions, and judge the LLM-generated responses for relevance and correctness is not taking a shortcut. They're using a tool to provide a better and faster answer than they would have been able to otherwise. It's a matter of how the tool is used and maybe the optics around how the response is communicated, but relaying Claude's final answer is not inherently the wrong thing to do.