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Aurornis 2 hours ago

There were sellers buying the smallest RAM units, changing the RAM chips, and then reselling them as the higher RAM SKUs. The sellers who do this don’t always care to use good RAM chips and may even use QA reject parts. When the unit doesn’t work correctly, the anger and RMA requests are directed back at the Raspberry Pi foundation.

Tepix 2 hours ago | parent | next [-]

The user friendly option would be to print the amount of RAM in very large letters on the PCB. There happens to be a lot of suitable surface on the PCB to the right of the text "Raspberry Pi 5" on the PCB anyway (§). Right now the amount of RAM is hard to read and easy to modify (move a little tiny SMD resistor).

Drawback: You need different silkscreens for different amounts of RAM.

Btw, if you're worried about RAM-swapped units you can already verify them as described at https://geekworm.com/blogs/news/prevent-ram-swapped-raspberr...

--

(§) as can be seen here https://pip-assets.raspberrypi.com/categories/1129-pcn/docum...

kiicia an hour ago | parent [-]

it can be very easily done by burning it with laser on prepared blank box on silkscreen - even iPhones are marked this way with their own serial numbers

the only reason why pis are not marked this way is because raspberry didn't wanted to (so far)

frenchtoast8 2 hours ago | parent | prev | next [-]

Mac Minis used to have soldered on SSDs, but the 2024 model is upgradable. A lot of people purchased a cheaper Mac Mini and upgraded the storage themselves. Most people would argue this is a good thing, even if some of those Mac Minis were resold. This is no different.

wolrah a minute ago | parent | next [-]

> Mac Minis used to have soldered on SSDs, but the 2024 model is upgradable. A lot of people purchased a cheaper Mac Mini and upgraded the storage themselves. Most people would argue this is a good thing, even if some of those Mac Minis were resold. This is no different.

Replacing a socketed component that is modular by design, even if it's not officially intended to be upgraded outside the factory, is worlds different from replacing BGA components on a densely packed PCB.

That said, there could also be a middle ground by just providing some way to look up the hardware specs of a given serial number. Post the part numbers of the components that you're concerned about being replaced and provide tools to verify as many of them through software as is practical. Allow owners to know if their device has been modified and how so, but allow them to choose what to do with that information.

Combating fraudsters trying to pass off modified and/or refurbished devices as genuine is valid, but preventing owners from modifying or repairing their own or knowingly purchasing such devices from honest resellers is not.

snapetom 8 minutes ago | parent | prev [-]

It absolutely is different. You just said the Mac Mini is upgradable but the Pi is still soldered on. Desoldering and soldering a new RAM unit carries huge risks no matter how skilled people claim they are at it.

zb3 2 minutes ago | parent | prev | next [-]

Oh no, there were bad actors on the market, let's lock the hardware so cheaper but genuine options can't emerge.

> When the unit doesn’t work correctly, the anger and RMA requests are directed back at the Raspberry Pi

It's not their problem then, the seller is responsible for it and I think we can assume the user has a brain so they knew they could buy a more expensive option from the authorized sellers. Isn't this the case?

DoctorOetker 2 hours ago | parent | prev | next [-]

could it be construed as anti-competitive to block end-users or resellers from swapping RAM?

Aurornis 2 hours ago | parent | next [-]

No. Price discrimination and locking hardware are not illegal.

DoctorOetker 2 hours ago | parent | next [-]

lets try proof by exhaustion:

in those jurisdictions where either price discrimination or locking hardware are not illegal, it is typically perfectly legal to reverse engineer for compatibility purposes. So nothing prevents such resellers from upping their game and learning a thing or two about link training and general SDRAM bringup.

Once they have acquired the knowledge legally in such jurisdictions the product just flows in the other jurisdictions anyway.

Courts upheld the monopolistic position of microsoft etc. for decades, but respect has no finality, "re" + "spect" to review, so later such companies were fined for their decades long transgressions.

But during those decades it may appear legal to the average consumer.

Inaction is not permission.

Grombobulous 2 hours ago | parent [-]

All of this is pretty irrelevant from a legal perspective.

Reverse engineering is legal, but manufacturers don’t have to help you figure out how to reverse engineer their products and they’re allowed to design their products in a way that makes it difficult.

There’s generally not a lot of jurisdictions out there that make stuff like hardware lockdowns of this nature illegal, especially for companies that are not in regulated industries or are not monopoly/oligopoly players.

DoctorOetker 2 hours ago | parent [-]

> All of this is pretty irrelevant from a legal perspective.

> Reverse engineering is legal, but manufacturers don’t have to help you figure out how to reverse engineer their products and they’re allowed to design their products in a way that makes it difficult.

I'm not asking for help to figure this out, and of course RP is allowed to shoot themselves in any foot they like.

Consider Europe where such reverse engineering is perfectly legal for compatibility purposes. Let's consider an idealized scenario, there were no security bugs or other issues with the product that would justify reverse engineering RP blobs in public. When they do something like this, they are GIVING CARTE BLANCHE to public reverse engineering efforts to attain compatibility with other RAM chips. Why would you provide legal cover in some jurisdictions for others in publicly reverse engineering your own products by introducing artificial incompatibility?

Also from a consumer perspective, RP tries to place itself front and center in maker communties, emphasizing modularity, not just hobbyists, also companies build and design end products using RP units. All of these companies must now be wondering where RP Foundations exact red line resides: can we resell an RP board in a Kiosk we made? or only for as long as it doesn't compete with RP's future Kiosk modules? Today its the RAM upgrade, but tomorrow RP modules may refuse to boot some popular Kiosk hardware intentionally. What prevents RP Foundation from eventually "not copying" end-application hardware like a Kiosk design from their customers, and then enforcing compatibility only with RP Kiosks?

So not only are they providing legal cover for public reverse engineering efforts, they are scaring part of their customer base.

> There’s generally not a lot of jurisdictions out there that make stuff like hardware lockdowns of this nature illegal, especially for companies that are not in regulated industries or are not monopoly/oligopoly players.

That's a very shallow interpretation of law, looking only at what RP is or isn't allowed to do.

There's generally not a lot of jurisdictions out there that make stuff like reverse engineering for compatibility or security applications illegal either.

Grombobulous an hour ago | parent [-]

I think you’re overestimating the peril RP puts itself in here.

smilespray 2 hours ago | parent | prev | next [-]

You'd be well advised to remember there is a world beyond your visible horizon.

Aurornis 2 hours ago | parent [-]

I prefer to stay grounded in the reality of how the world works when responding to questions about legalities.

smilespray 2 hours ago | parent [-]

What you said isn't true for quite a few countries.

iso1631 2 hours ago | parent [-]

That's quite possible, but could you name a couple where locking a raspberry pi type of computer would be illegal?

smilespray 2 hours ago | parent [-]

EU Right to Repair Directive specifically prohibits manufacturers from using HW/SW locks or firmware limits to block part replacement.

Aurornis a few seconds ago | parent [-]

The part can be replaced with the same part to repair the item. This is not locked.

Hizonner 19 minutes ago | parent | prev [-]

Lots of things aren't illegal... unless you do them for illegal purposes.

I doubt antitrust would get anywhere on this RAM issue, but antitrust law is not defined in terms of either of those categories.

kmeisthax 2 hours ago | parent | prev [-]

Probably not.

Doing a RAM swap and then selling the resulting unit as if it were a Raspberry Pi of the higher RAM capacity might be construed as trademark infringement[0]. And in general it's fairly difficult to make arguments in antitrust cases that boil down to "yes, your honor, everything they're doing is within their rights but I don't like it".

[0] At the same time, the scammers could probably get away with this by putting "Upgraded to 16GB!" in the title of their eBay listings or whatever, in the same way that fraudulent storage devices are labeled as "upgraded" (read: lying about their capacity). That doesn't impact the antitrust analysis though.

DoctorOetker 2 hours ago | parent [-]

I certainly agree that such a reseller should clearly state the modification, and not pretend its an authentic RPi 8GB unit.

But if this is the real concern, they could just display the fact that "Unoriginal RAM detected" to inform the user its not a vanilla RPi Foundation product, so buyers understand the situation, but continue booting normally.

PunchyHamster an hour ago | parent | prev | next [-]

Should just print "warranty void on unauthorized RAM", instead of not booting

undersuit an hour ago | parent [-]

It does boot.

kotaKat 2 hours ago | parent | prev | next [-]

But bricking retroactively in the field is a bad move, and sends even more anger and RMA requests back towards parties.

https://github.com/therealdreg/ftdibrick

Pepperidge Farm remembers the FTDI driver bricking.

kiicia an hour ago | parent | next [-]

gateway 3ds tried to brick 3ds-es of users of cloned cards, bricked whole swaths of actual users instead

https://www.eurogamer.net/3ds-flashcard-includes-secret-kill...

undersuit 2 hours ago | parent | prev [-]

It's not bricked retroactively from what I've read.

kotaKat 2 hours ago | parent [-]

https://github.com/raspberrypi/rpi-eeprom/issues/761

If someone gets updated in the wild (like this person did without realizing they had a counterfeit board), they'll fail to boot.

undersuit an hour ago | parent [-]

Consider that that happened a year ago and this submission may be about the fix.

abracadaniel 16 minutes ago | parent [-]

The "fix" in the thread is just not updating ever again.

undersuit 6 minutes ago | parent [-]

There is no fix that can be suggested in that thread. Pi LTD doesn't have the modified RAM Pis to test their firmware against nor should they be required to support modified hardware.

jamesh98 2 hours ago | parent | prev [-]

[dead]