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| ▲ | AlotOfReading 8 hours ago | parent | next [-] |
| By a knowledgeable/skilled person who listens to the call. (Which the AI solution provides).
Can you point me to the information you evidently have about which models Kaiser is using? All I can find is that they're using innovaccer, which can use any of anthropic, openai, and meta models on AWS or azure. Even their published papers don't seem to specify a particular model or capability level, just "AI". For all we know it's a gpt mini or similarly cost-effective model that has the context awareness of a Labrador hearing the word "walk". |
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| ▲ | BeetleB 7 hours ago | parent [-] | | > For all we know We don't know, so let's not pre-judge. | | |
| ▲ | gusgus01 6 hours ago | parent [-] | | Or we listen to the experts who are frustrated with the system? They see the effects even if they don't know the AI model causing it. |
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| ▲ | lostlogin 8 hours ago | parent | prev [-] |
| > By a knowledgeable/skilled person who listens to the call. (Which the AI solution provides). Are you saying that the AI is the same as a knowledgable/skilled person? |
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| ▲ | BeetleB 7 hours ago | parent [-] | | No - read my original comment. | | |
| ▲ | lostlogin 5 hours ago | parent [-] | | > By a knowledgeable/skilled person who listens to the call. (Which the AI solution provides). Sorry, I parsed this as claiming ‘the AI solution provides a quality of results the same as a human.’ Are you actually saying that the AI solution should provide a human with the calls it identifies as needing a human review? |
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