Remix.run Logo
Lucasoato 3 hours ago

Kudos to the BunnyNet team!

I've always looked for a EU based alternative to Cloudflare; not because I didn't like them, I still support Cloudflare and they're a great company, but pushing for and testing EU services is important particularly in the light of recent developments in EU-US geopolitics.

The problem is that many European companies aren't as competitive as their US counterpart. Consider Hetzner as an example: how can you imagine being competitive with US cloud providers (AWS, Azure, GCP) by raising the prices so much, in such a short time, with so little previous communication to your customers?

BunnyNet on the other hand is being competitive and this move is in the right direction. Of course their free tier is not comparable to Cloudflare (they are two different companies, with different profiles in terms of debt, cash in hand and so on), but it doesn't need to be for small projects.

I'm not choosing BunnyNet because it's european, I'm choosing it because it's a good company that is providing a good service.

mhitza 21 minutes ago | parent | next [-]

They are competitive price wise, but less competent human wise.

Their lack of user care shows when you start talking to support. I've never had this experience with an US company (except the US giants) where support basically gives me an "it is what it is".

The most recent that really put the cherry on top.

I was planning on dropping them when running out of prepaid credits.

ALL SaaS software I've used before that had a top up option would notify me when my credits where about to run out. Bunny doesn't.

What is a point of a credit bar (progress bar) of you can go into negative? I went into negative.

There is no option to pay only what you've used, but the minimum necessary is a 10er.

Which should remain as credits in your account for future use.

But then you can't even spin down your usage by dropping everything because merely having the account you pay the monthly subscription of 1+vat.

Support: paraphrasing "that sounds right". And I could be quoting them with this for almost all 3 times I've interacted with them.

Yes, I am very much unpleased on customer support experience. But they are not unique and a symptom of multiple EU providers I've switched to in the last 3 years.

psini 10 minutes ago | parent | next [-]

Not saying there are companies going above and beyond for customer service but getting a human answer at all when spending single-digit euros a month seems impressive enough; then again I am european so certainly biased :)

What would an american provider have done? Changed their pricing model for you?

re-thc 8 minutes ago | parent | prev [-]

> I've never had this experience with an US company (except the US giants) where support basically gives me an "it is what it is".

Similar US vendors = you're lucky to even get someone to talk to or is too far from the chain to actually know so you get a "generic" answer.

scandox 3 hours ago | parent | prev | next [-]

Well that's a strange way of expressing competitiveness when Hetzner is still vastly cheaper than those 3 cloud providers, despite those cost increases.

jeremyjh 3 hours ago | parent | next [-]

They are vastly cheaper even than their actual competition in the US like Digital Ocean.

edit:

Actually I had completely missed the most recent price update. I made this comment referring to April 1st pricing.

I did not receive a communication about the June 15th update, because it did not apply to existing resources.

This gives the breakdown:

https://docs.hetzner.com/general/infrastructure-and-availabi...

I have two CCX13, which were small (2CPU, 8GB RAM) dedicated compute VMs in Ashburn. Those are 16.99 EUR / month on my account, but for me to add another would now cost 43.99 EUR.

There is also large premium for hosting in Ashburn compared to Europe for the CPX line, which are the shared/subscribed tier. The SKUs are different so its not directly comparable but for example CPX32 (4vCPU/8GB) is 35.49 EUR in Falkenstein but a CPX31 (4vCPU/8GB) is 62.49 EUR in Ashburn and has far less bandwidth.

Imustaskforhelp 3 hours ago | parent | prev [-]

Yes Hetzner is still vastly cheaper option but there are better options now compared to hetzner and the issue is the way that they handled the pricing.

Its just simply unsustainable and burns a lot of trust/good will if you increase your prices 3x in such a short period of time

Trust me when I say this but Hetzner really belonged in its category previously. I had scoured almost everything and nothing could provide the scale at price Hetzner did back then but now I would say that its simply not true anymore and that there might be better options out there for what its worth.

I am really sad for Hetzner as I really enjoyed them and always wanted to build on top of them but looks like all good things come to an end :-(

heybales 2 hours ago | parent | next [-]

Are you a Hetzner customer? I'm a Hetzner customer, and my prices did not increase by 3x (it was more like 1.25x) and the price increase was communicated months in advance and several times. I am running stuff on their older infra, so maybe they handled it differently? When hardwares price go up at least 4x for storage and ram, I don't see how you can avoid price increases and they are still one of the cheaper/cheapest options for what I need.

khurs 2 hours ago | parent | next [-]

>When hardwares price go up at least 4x for storage and ram, I don't see how you can avoid price increases

You said you are on older infra? So why did they increase your costs 1.25x?

That old hardware has long depreciated and paid itself back many times over and you run a higher risk of an outage due to components wearing out over time.

You should be asking for a discount!

utrack 13 minutes ago | parent [-]

I suspect that the pressure on this old infra had increased (because the customers started moving onto it); from the market POV it makes sense to put a bit more pressure on the customer tbh.

jeremyjh an hour ago | parent | prev | next [-]

It depends on the product.

I have two CCX13, which were small (2CPU, 8GB RAM) dedicated compute VMs in Ashburn. Those are 16.99 EUR / month on my account, but for me to add another would now cost 43.99 EUR.

AussieWog93 2 hours ago | parent | prev | next [-]

Certain things went up more severely than others. CPX VMs went up by close to 3x, for example, whereas CX VMs didn't. Which is strange, because the justification they gave was about RAM/Disk prices, not CPU.

2 hours ago | parent | prev | next [-]
[deleted]
Imustaskforhelp an hour ago | parent | prev [-]

My frugality had made me found cheaper options than Hetzner (at the cost of my sanity /jk)

But, hetzner was a really solid deal especially for larger specs, literally nothing could compete with it as I used to make literal lists of providers in my head that can compete against Hetzner/ovhcloud and there were none. They were so good, too good in fact and I had actually felt like they were so giant that they would be able to survive the ramflation and it would be the small shops who would be hurt the most but turns out that although yes small shops are hurt, even the largest of giants like Hetzner couldn't resist the Ramflation and were (forced?) for price increase whereas incredibly I have found small shops to still somehow be more resistant/competitive than the larger beasts.

Pardon me if I am wrong, which I usually am, but aren't there price differences between pre-existing customers and new customers as well, atleast if I am remembering it correctly.

@AussieWog93's comments also make sense in terms of somethings going up by 3x. There seems to be a general consensus online from my limited understanding that some if not many products have increased their prices quite substantially.

whiterock an hour ago | parent [-]

mind sharing what you found in your search losing your sanity? :D

khurs 35 minutes ago | parent [-]

This is a goldmine for cheap deals

https://lowendtalk.com

chpatrick 3 hours ago | parent | prev | next [-]

Hetzner can't magically buy cheap hardware and prices have multiplied the last year.

Imustaskforhelp 2 hours ago | parent [-]

I understand that and I am not denying that but it would be now unfair to say that Hetzner belongs in its own category as there are now other alternatives who do compete with Hetzner in its pricing, who also I suppose weren't able to magically buy cheap hardware but I suppose some of them might've lucked out with good deals beforehand and spare-capacity.

Overall I am unsure of how much of the thing was under Hetzner's control itself or not in terms of raising the prices given Ramflation but in deep part I am saddened by it rather than angry on the state of how the whole situation turned out to be, and I wish nothing but good for hetzner as they move past this ramflation and hopefully people are able to give a look at some smaller shops as well which are made of mostly lovely people as well.

I hope that more people look at smaller hosting providers in general who were previously unable to compete at the level of hetzner but now are actually able to do so. I recommend trying them out and talking with them and using it for atleast hobby projects and hopefully even serious projects as I know some hosting providers smaller in scale than Hetzner but are something on which I might feel as comfortable as Hetzner on deploying, if not a bit more because sadly for better or for worse Hetzner is quite strict in some aspects.

chpatrick 2 hours ago | parent [-]

How are the smaller hosting providers going to buy cheap hardware?

Imustaskforhelp 2 hours ago | parent [-]

some already have spare capacity, others have better contracts with their vendors and some can provide DDR3 and specialize in that type of ram and some providers are willing to eat the costs to be better competitive and that the future would be better, some are doing things for ideological reasons as they themselves don't wish to raise prices because they want to provide better for the customers (strange I know but I know of one provider who has said that)

Not everything is good though and some providers are in fact dead-pooling as well and shutting down or raising prices but not to the degree of 3 times. They don't have the leverage that Hetzner does and people would simply migrate but both Buyvm and netcup are notable examples of price increase at the levels of 18-20% for most usecases which was still comparatively high back when they were done but understandable because of ram crisis, which is why my understanding of hetzner's price increase stops being a little understandable.

Ram prices are already declining from its peak and its around 2028 when its mentioned to have a glut. So as easy as it is for me to say but the crisis is comparatively short and there have been other costs involved for hosting providers which is declining (cost of IPv4 is declining as AWS,Google and other giants have stopped hoarding/buying even more IPv4)

It's a tough space for hosting provider but I hope I have shown the how part of how they manage it, its not as easy as it was during the 2020's but it is managable with some smart price increases and other mechanisms or so I have heard. I have just recently bought a few 7$/yr vps's from such shared providers. They don't earn too much from the 7$/yr vps's as much as they earn from the word of mouth (TNAHosting ftw) and thinking of it as (amortizing?) advertisement costs.

Which is why considering all of this and the fact that I was a very massive Hetzner fan back in the day pre price increase, I have felt like the way Hetzner has done things just doesn't feel very Hetzner-y and that there were better ways to manage it and even if not, then there are better shops out there welcoming you, waiting for you to give them a shot as well. I have written another comment detailing some other MASSIVE list of providers as well if this interests ya.

piva00 3 hours ago | parent | prev | next [-]

What is comparable to Hetzner in price/scale/features?

khurs 2 hours ago | parent | next [-]

OVH is one

Imustaskforhelp 2 hours ago | parent | prev [-]

If you want very small servers: either get a 7$/yr vps or (upcloud if all you want is 1gb ram/1core esq server for very lightweight purposes)

The thing after Hetzner's price increase is that there isn't one size fits all anymore and I guess it might not impact people like me who knows in my opinion, many providers but in this situation its a net loss for many who might be paying higher prices. So here is my small list:

if you want vps that are behind nat: @backtogeek at (tierhive.net) is your guy. He's on hackernews as well.

If you want a very small vps with high egress: Upcloud is an interesting option as they provide 33TB (100mbps) even on their smallest machines. Ionos is a good option as well.

Dedirock/host-c are good for storage backup. Don't rely on their reliability or bandwidth but rely on having multiple deplyoments on different such servers for good backups.

Main: OVHCloud/Greencloud/onidel/buyvm and to a lesser degree Netcup as well are some good verdicts. I like layer7 and servarica as well and I have personally talked in direct messages to the person behind loclix.io

I personally use TNAHosting/Avahosting 7$/11$ yr servers respectively as I am idling them. You might be amazed by what 7$ servers can achieve as I usually code in golang/rust which work extremely good, I also host my own mail server on Tnahosting as it has port 25 enabled (though I do this just for fun) and in my lifetime, I also had a Netcup vps for 10$ for 3 months which had 8gb ram and 4 cores and 500 gb HDD.

I use cloudflare tunnels in front of my vps to prevent DDOS, not that my website has a lot of traffic anyway and have previously made custom scripts to manage it easier and I sometimes use zed and zed's remote server to connect to my server especially when I was on my netcup server and I also use micro-editor quite frequently on my vps's.

Oh can't forget xhosts.uk if you want UK vps's. I really feel like they are a good host and I have said their story on HN earlier as well but they sadly had some disabilities but instead of taking the disability check, they wanted to earn and make their own way and so have operated a vps servers because they like doing this. I really have a lot of respect for them.

"instead of taking the easy option and claim all kinds of money from the government for my disabilities I work as much as I can and hope I strike it lucky with the right customers one day."

This is a comment that they had written with me in personal discussions.

Ethernet servers is a good provider if you want port 25 access/mail access from what I've heard about them as they don't usually allow it. Skrime.eu can fit in some of my criterias as well. H4F.net(Riyad) is a respected provider as well.

Advinserver is good as well as they provide the stats of all servers so you can find the amount of steal and other factors and I have heard some people say some good things about them.

Hosting is one of the few businesses which is cooperative and competitive between many of these players and especially on the lower side of things run much on goodwill. There are always some cases of complaints but its a comfy space. You can almost find a specific host which can be best for your use case and it can be worth finding them out. I have tried to give the limited knowledge that I have.

but lets face it, what i have written is probably a brain fart and Its mostly information overload and I dont expect people to change their providers with this but my point is to be more aware about the provider space in general and to find the best provider for your own specific use case.

Feel free to e-mail me (mail in profile) if you have any specific use case and if I could help optimize the bill or give a more specific list of providers who can help in your use case. Price itself isn't the only factor as there are of reputation, steal factor, long term sustainability and many others.

I have spent too much time on such forums (to even a detrimental cost indeed) and I just like sharing the few things that I know. Perhaps I can get someone to save some money as some of these providers have affiliate programs and I can then spend that money to buy more french fries :-D

Have a nice day and take care. Domains are much more simplified though than servers and I recommend people to look at https://tld-list.com if they want to find out about domains.

dzonga 30 minutes ago | parent | next [-]

are there US based providers i.e data centers in the US you recommend for cheap VPS like the one the $7/11 year VPS options you mention since most of those are European based ?

enoeht an hour ago | parent | prev [-]

Quick glance on those two hosters and i cannot find these 7$ / y prices.

faverin an hour ago | parent | prev [-]

I'm a Hetzner customer and this year's price rises have been well communicated.

Everyone's prices have gone up and i checked if i could go elsewhere and they are still cheaper for their quality level. Deffo beat Digital Ocean and cloud overlords like AWS, GCP, Azure, etc for my needs.

I am particularly pleased they locked in my old hosting plan prices after the recent increase. Seems fair. New hardware has skyrocketed in cost so I don't see how you can avoid price increases.

1dom an hour ago | parent | prev | next [-]

> I'm not choosing BunnyNet because it's european, I'm choosing it because it's a good company that is providing a good service.

That sounds like a GPT trope, and seems a slightly weird thing to say: the only reason I thought you might be choosing it because it was European was because your entire comment talked about how you were looking for EU alternatives, and how Bunny is better than other European alternatives.

Come to think about it, this is exactly the sort of output I would expect if a sales person at Bunny had asked GPT to generate a response to sound authentic whilst pointing out out that Bunny is European and better than Hetzner.

To be clear, I'm not saying you're using AI, because I trust you're a legitimate user, and it's also the sort of thing a legitimate user would say, but the style and tone of your comment feels a bit... uncanny. Sorry!

letmevoteplease an hour ago | parent | next [-]

I think you're confusing this with the more classic "it's not X, but Y" trope. That sentence is a comma splice that I'd expect LLMs to avoid by default.

laszlojamf an hour ago | parent | prev | next [-]

this might be a case of AI feedback, where people have been exposed to so much AI writing that they are starting to write like AI themselves.

1dom an hour ago | parent | next [-]

I agree! It might even be an issue on my side, where I'm exposed to AI generated stuff that often that everything starts looking like a trope when it's not.

Either way, I've seen more than enough in this comment section to make me want to avoid bunny for now anyway.

onaclov2000 an hour ago | parent [-]

Interesting side thought, dunno if it would give any real indication, but I assume the difference between pasting a bunch of text vs typing each character would seem like a potential indicator (for now) whether someone might have used AI to respond.

close04 an hour ago | parent | prev [-]

As a general observation, because I can't vouch for who used AI or not, claiming LLM is also a quick way to dismiss things. LLMs learned from human output so it should be obvious to anyone that enough humans write or express ideas in that style that it became the default for LLMs. Ideas were rarely judged on their merit on the internet even before LLMs, this AI age just gave those looking for a shallow dismissal more options.

hk__2 an hour ago | parent | prev | next [-]

> That sounds like a GPT trope

It sounds natural to me. Remember that most people here are non-native speakers, including OP.

fragmede an hour ago | parent | prev [-]

This is how the bourgeoisie win. By getting the intellectuals to fight amongst themselves, not about the ideas in the text that might threaten them, but by an offkilter assessment of the idea's provenance. Come on. Maybe We could argue about immigrants instead?

MiddleEndian an hour ago | parent | prev | next [-]

As someone who recently switched from Rackspace to Hetzner for my dedicated VPS (albeit before the recent price jump), I am still quite happy with my decision. Apparently they are not raising their prices for existing customers, but even so, their prices are consistent and very clearly laid out, they don't change month-to-month, and their website is incredibly easy to use (both when choosing options, and when doing server management), which is more than I can say for Rackspace lol (or Linode now that they're owned by Akamai)

goobatrooba an hour ago | parent | prev | next [-]

To be fair, Hetzner didn't change prices for existing services, just for new customers / services added. I think that's a fair and realistic approach.

I guess what this reveals is that they were operating on really tight margins.

sscaryterry 13 minutes ago | parent | prev | next [-]

+1 (828) 660-1813 seems American, no?

farfatched 3 hours ago | parent | prev [-]

To be fair, a large fraction of Hetzner's costs will be RAM/SSD prices (since that is what they are selling), and they're in a competitive market, and known to have competitive pricing.

Bunny CDN of course runs on RAM/SSD but their costs are also developing and operating services on top. Their costs are comparatively less impacted by the RAM/SSD issue.

Hetzner might not have raised prices so suddenly if they had similar services.

Indeed, Hetzner DNS has been free for a long time.