Support is unresponsive, this looks like an exit scam.

Finally this is getting traction after leaving many of us out of pocket.

Both developers [1] are working in management at Microsoft and AWS while ignoring emails, leaving JuiceSSH to rot because they couldn't be bothered to wrap up cleanly (refund, release a final update with pro features enabled, release the source code etc.)

Paul Maddox [2]: Director - Cloud & AI Solutions Engineering @ Microsoft - last reposted a month ago

Tom Maddox [3]: Head of AWS Solutions Architecture for Local Markets - last commented two months ago

Don't bother going back to Google either. A Play store "support specialist" just told me:

I tried to create a refund request but its not allowing to create one since the date of the transaction is out of our refund policy as we can only process refunds for up to 120 days only after the transaction was charged.

[1]: https://juicessh.com/about or https://sonelli.com/about

[2]: https://www.linkedin.com/in/paul-maddox

[3]: https://www.linkedin.com/in/tom-maddox-87236b27

I've been using this app for years. A couple months I needed to use forwarding, which is a Pro feature.

I thought I already bought it years ago, but the app asked me to pay so I bought it again. It instantly locked me out of the whole app. Later I checked and I had bought pro already in 2014 (for 5€, and I paid 30€ this time). Absolutely no answer to my emails.

Thanks for the instructions.

> juice is best ssh for android

I am not contending truth here, but also I have never even tried / considered anything outside of termux + unexpected keyboard, and I can't imagine anything improving my experience.

what makes juicessh so good? I guess I'm asking for a "Convince me to try it" style review of juice.

I haven't used my Pro purchase in years, but if I did want to ssh from my phone today, I'd use the newish Terminal app, available since Android 15. It's a full Debian virtual machine.

This might be a good plug for Morphie or Revanced patches to automate the patch process.

I get it why an article like this is being posted, but I’m also worried that it’s jumping to conclusions.

Devs/support get overwhelmed, apps get buggy. A better course of action to me seems: reporting a broken app, requesting refund, waiting for the fix and switching to an alternative in the meantime.

I also dislike that this behavior could be a reason against sideloading, especially if made more popular.

Thank you for reminding me about risks of cloud key storage. I think I better go wipe my .ssh/ states and re-work things to a modern keypair.

I think ed25519 would be both shorter sigs in authorised_keys and definitely NOT what I used "back then"

Yikes. I also just noticed that all the plugins (part of the pro feature set) rely on separate apk downloads from the Play Store, which all appear to be dead/delisted. This is really a shame, I too have thought of this as "the best" Android SSH client in the past.

I like Termius a lot better than JuiceSSH. Move on, you won't miss it.

Wow. Thanks for this. I haven't logged into Juice SSH in years, but i thought it had all my ssh keys backed up in the cloud.

Just a cynical observation here, but its funny how the author still hangs onto the notion that it is "the best" despite that it de facto cannot be "the best."

Also, maybe dont rely on a poorly maintained app for making secure connections to your systems? Just me?

I quickly dropped JuiceSSH when I discovered Termux. And I also find it way easier to use the way I want to, and flexible.

Replaced JuiceSSH two years ago with ConnectBOT (https://play.google.com/store/apps/details?id=org.connectbot...) as a "free" alternative. Never looked back.

smali code is funny to read, basically an object-oriented assembly language (feels so wrong)

Not trying to defend the developer here but they went really silent once before like this. Then came out of the gate with a bunch of updates and new features. I'm hoping they've just got really busy with life, I know when I emailed them before they have been responsive and helpful. I mean hell they might have died? Does the Store have a process for this? This app has been around a long time so I don't understand the rugpull comments. Also the syned keys are (supposedly, I guess we don't have the source) encrypted so even if the dev is no longer active that aspect should be secure I hope.

My Pro features still seem to be working for me. EDIT: No, I see now that Cloud Sync isn't a thing anymore. Looks like it's really lost its backend servers.

> JuiceSSH used to be the best SSH client available on Android until December 2025.

Really? I always gave that award to Termius, which is kind of my second best behind Servercat which I miss very dearly from the iOS environment.

I believe Google will cut off that avenue soon...

Really great terminal app that I used in Android for a very long time with some interesting features.

Also, Mosh shell support for sshing in degraded connection environments!

Damn. I especially liked the cloud backup & sync. Any good alternatives?

Same thing happened to me so I coded my own with claude instead of paying them again

Wow nice work. Thanks for doing this and writing it up.

Never trust "app" devs. I paid for less than 1% of mine.

I just tried to purchase pro from within the app just to see what the price is, and the Google Play purchase popup tells me it's not available. Interesting.

This is pretty interesting but why not just pay the 20 bucks?

There are just fewer highly polished Android apps vs iOS apps, and that's why I switched to iOS.

I bought JuiceSSH years ago on Android and it worked great, but I agree it's degraded, and I couldn't find an equivalent I liked.

iOS has multiple apps that beat JuiceSSH. I use Termix and it's really, really good.