| ▲ | dingaling a day ago |
| Eventually though I suspect that web access to banks will be rescinded too, much like HMRC in the UK no longer permits companies to submit their taxes through the websites. In the future, everything will need an 'app'. |
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| ▲ | SketchySeaBeast a day ago | parent | next [-] |
| Don't like that. I'm of the "if you're going to do something important, do it on your PC" generation. I do not want a future where I lose my phone and I can no longer access my bank. |
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| ▲ | immibis a day ago | parent [-] | | Claim you don't have a phone, and they'll find a solution. | | |
| ▲ | kube-system a day ago | parent | next [-] | | What is that supposed to accomplish? The service providers that require a phone will require one whether you have one or not. | | |
| ▲ | ryandrake a day ago | parent | next [-] | | We need to act now, while there are still service providers that don't require a phone. If my bank said they wouldn't do business with me unless I used a phone and an app, I would immediately take my business and all my accounts to a different bank. Banks have no moat. You can pretty easily move accounts to a different one or to a credit union who won't abuse you. | | |
| ▲ | kube-system a day ago | parent [-] | | You and the four other people who might do this are just delaying the inevitable. | | |
| ▲ | ranger_danger a day ago | parent | next [-] | | Only if people roll over and take it. The squeaky wheel gets the grease. | | |
| ▲ | a day ago | parent | next [-] | | [deleted] | |
| ▲ | kube-system a day ago | parent | prev [-] | | 99.9999% of people are “rolling over and taking it” because they don’t have an aversion to installing their bank’s app on their phone. Most people would find this viewpoint to be strange. | | |
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| ▲ | keybored a day ago | parent | prev [-] | | Or they’re arguing with like four FUD contrarians on a website. No no no shut up, don’t speak up. No one thinks like you. |
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| ▲ | themafia a day ago | parent | prev [-] | | It builds a case. You're not going to win with one clever move. We need to show that these policies systematically deprive honest customers. |
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| ▲ | pessimizer a day ago | parent | prev | next [-] | | They won't find a solution to your problem, when one is obvious: buy a phone. They'll find a solution to their problem, which is you: apologize for losing you as a customer, and express a hope that you'll consider them again after you've bought a phone. | | |
| ▲ | immibis a day ago | parent [-] | | There can be laws like the right to have a bank account, that might say your bank can't require you to have anything they don't provide you with for free. In some places. |
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| ▲ | NoMoreNicksLeft a day ago | parent | prev [-] | | Unless you are a multimillionaire, they will tell you to go do business elsewhere, you're not worth their trouble. |
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| ▲ | tengwar2 a day ago | parent | prev | next [-] |
| With HMRC, the reasoning is that this forces the company to have an accounting package. They don't care which, they just define the API. Not unreasonable. There are more issues with MTD IT (making tax digital, income tax) due to some detailed requirement decisions such as the need to report different income streams separately. |
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| ▲ | silisili a day ago | parent | prev | next [-] |
| That seems to be the way the wind is blowing. Most new 'challengers' I've tried in the US either have no web access at all, or limited access that lets you view balance but not do things like transfers. |
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| ▲ | Barbing a day ago | parent | next [-] | | Recalling Venmo winding down web beginning in… let’s see… 2018! https://www.digitaltrends.com/phones/venmo-shutters-web-plat... | | |
| ▲ | drnick1 a day ago | parent [-] | | Why do people need these crappy fintech apps at all? Can you not give your friends cash or send a wire? | | |
| ▲ | silisili a day ago | parent | next [-] | | In the US, in my experience, young people don't want to deal with cash at all. Older people do, but it's not always convenient to meet up. Most banks charge a fee for sending a wire. Sending an ACH is free, but most restrict that to your own account. Revolut is the only one I've seen that lets you just spam ACH to anyone. In both cases, it isn't instant. Zelle largely fixes those issues, but has its own issues, like a lot of banks not supporting it and/or arbitrarily low send limits. | |
| ▲ | pluralmonad a day ago | parent | prev [-] | | I don't understand either. My contact surface with my bank is so small. I log in once a month to download transactions. What is everyone doing that they need constant immediate access on their phones? I'd probably debank before buying a special iPhone to access a bank account. | | |
| ▲ | Macha a day ago | parent [-] | | Let me give you a preview of a world coming to you, and present day reality in Ireland: 1. Your employer pays your salary by bank transfer, which requires you to have a conventional bank account. 2. You then want to spend that money, how do you do that? Debit card? You need the phone app to retrieve the PIN when the bank first sends you the card. Cash withdrawals in the branch? For amounts less than €10,000, the staff will direct you to the ATMs in the branch. These require an activated debit card to withdraw money, and activating that card requires the phone app. Manual money transfers in the branch? Once again, for amounts less than €10,000, the staff won't do it - they'll instead direct you to the PCs in the branch. These are just loading the same website you can access on yours, which will ask you to the confirm with a 2FA push notification to log in. Try another bank? The legacy banks all got the same auditor who advised them that app based 2FA is the easiest way to implement PSD2, and reduce the likelihood they get held liable when customers get scammed, so they all implemented that as the only option. The neobanks of course, are accessed solely by apps. |
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| ▲ | marssaxman a day ago | parent | prev [-] | | I long ago decided never again to use anything but a credit union, and this makes me glad that credit unions tend not to ride the forefront of tech trends. | | |
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| ▲ | acedTrex a day ago | parent | prev | next [-] |
| It's moreso everything will need a signed hardware key of some sort. The app is just the easiest expression of that. |
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| ▲ | simlevesque a day ago | parent | prev | next [-] |
| First it'll be apps, then it'll be one app. |
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| ▲ | mothballed a day ago | parent | prev | next [-] |
| Would make a lot of sense for banks just to shut off online/mobile access and switch to in person only. That seems to be the way things are moving with KYC/AML and ensuring there is a material presence of the person in the banking jurisdiction in which they operate. Knowing the password / keys and providing a video 'proof of life' is no longer sufficient to presume you're dealing with the person you think you are and not just sold 'darks'. I've heard 3rd hand of some banks already doing this in i.e. Armenia where a foreigner can come in and open account easily but they block any online access to lock the control of funds in country to make it harder for the FATF psychopaths to find fodder to clamp down on them. |
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| ▲ | dangus a day ago | parent | prev [-] |
| This seems like a massive jump to conclusions. |
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| ▲ | homebrewer a day ago | parent | next [-] | | It's already reality in my country, where you cannot access online banking for any banks except via their mobile applications, which (of course) refuse to work on anything rooted or running non-stock firmware. | | |
| ▲ | dangus a day ago | parent [-] | | So, I guess it’s a country-dependent jump to conclusions? I have had a lot of banks and credit cards, mobile payment apps like Venmo/PayPal in the US and they almost all work on mobile web and desktops. But I recognize that wealthy western countries didn’t really skip the personal computer like many mobile-first regions have done. |
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| ▲ | TheGamerUncle a day ago | parent | prev | next [-] | | It is a massive observation of how things look already no more, no less. | | |
| ▲ | dangus a day ago | parent [-] | | Let me clarify my statement: one government agency’s election to use an app for a single purpose isn’t an indicator of much. It’s not like the UK sent out a mandate to private banks or any other private industry on this issue. It’s also only one small country of hundreds. I’d have to question this idea that this is how things “already look.” I can think of very few businesses that I interact with that force me to use an app. | | |
| ▲ | warkdarrior a day ago | parent [-] | | This type of election to use an app by a government agency sets the tone, and more importantly tends to redefine "best practices." Would you want to be the one private entity known to not be using best practices? Would your risk officers or lawyers be OK with that decision? | | |
| ▲ | dangus 7 hours ago | parent [-] | | Since when does government set trends in private industry? I’d like to know what private businesses are copying the kind of workflows and customer experience you get at the USPS or DMV. |
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| ▲ | margalabargala a day ago | parent | prev [-] | | You should make a mat for that. |
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