It is a massive observation of how things look already no more, no less.

Let me clarify my statement: one government agency’s election to use an app for a single purpose isn’t an indicator of much.

It’s not like the UK sent out a mandate to private banks or any other private industry on this issue. It’s also only one small country of hundreds.

I’d have to question this idea that this is how things “already look.” I can think of very few businesses that I interact with that force me to use an app.

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warkdarrior a day ago | parent [-]

This type of election to use an app by a government agency sets the tone, and more importantly tends to redefine "best practices." Would you want to be the one private entity known to not be using best practices? Would your risk officers or lawyers be OK with that decision?

	▲	dangus 7 hours ago \| parent [-]
		Since when does government set trends in private industry? I’d like to know what private businesses are copying the kind of workflows and customer experience you get at the USPS or DMV.