The real benefits come from eliminating fares.

While I have never lived in a place with free transit, I have lived in places where it was possible to board trains without passing through fare gates and certain busses through the rear exit. It is amazing how much faster boarding is. They probably face some lost fares, but the benefit of faster travel times outweigh the cost.

I also think that those criticizing free fares are disingenuous. None of those cities had problems with (insert stereotypical undesirable group) using public transit. If anything, there were fewer issues because everyone was more inclined to behave since there were more eyes on the trains and busses.

EDIT: it's also worth noting that collecting money costs money. That's especially noticeable when upgrading to (or to new) electronic fare systems, but it's also true when using things like tickets and cash. It probably doesn't mean such in the cities I've lived in ($3+ fares), but I'll bet it accounts for a lot more in cities that charge $0.50 or $1 fares.

When you have the electronic ticketing system already in place like Brisbane it makes sense to use it to monitor usage, so you can precisely see each journey, and better plan scheduling and expansion. For example, you would be able to see how many people pass through the two CBD stations crossing the North/South divide in the network. The new Cross River Rail expansion for example will be the first line that doesn't pass through Central.

I’ve lived in civilized places, but uncivilized is probably more common: https://www.latimes.com/california/story/2023-03-14/horror-t...

> I also think that those criticizing free fares are disingenuous. None of those cities had problems with (insert stereotypical undesirable group) using public transit.

I’ve lived in two cities with free fare zones: Subsections of public transport where no fares are collected, but if you want to go outside of the zone you need to buy a ticket.

The free fare zones were far more likely to have people causing problems. It’s not just “undesirable groups”. It’s people stealing your stuff if you aren’t paying attention, stalking women, creating messes, or just harassing people who want to be left alone.

Then you’d leave the free fare zone and see almost none of that. It was night and day different. This was within the same city, same mode of transport. The only difference was that one vehicle had someone maybe checking your fare 1/10 times and writing a ticket if you didn’t have it, while the other you were guaranteed not to encounter anyone checking tickets and could ride as long as you wanted.

I don’t think it’s fair to dismiss anyone concerned about this. Unless you have sufficient enforcement to go along with it and the enforcers are empowered to deal with people who are causing problems, having free fares can be a real problem.

It was nice to not have to deal with ticket purchases when going to a sporting event or meeting up with friends at a bar, but this was mostly before apps came along anyway. I don’t go out as much now that I’m older but using the apps to buy tickets is trivially easy. Even the tickets by stations will accept tap to pay from phones making it much more convenient than my younger days.

In most systems, fares just about cover the cost of collecting fares. They contribute little if anything to operating expenses. Their effect is to limit usage. That could be desirable, but usually not.