Yes, that's why you engage with the people doing the work first and run it on a staging environment to see what would be overwritten. You test until it's working well enough to enhance the effort done by the translators.

An apology? Mozilla is incapable of taking responsibility. What they will do is blaming someone else, probably the translators.

What, you mean that US companies should ask their local branches before pushing changes in every countries? /s

This happens all the time, in every US company I know. It's as if the Americans where entirely oblivious to the fact that the rest of the world exists.

It might be more helpful to point out which guidelines it did follow. Humans are expected to read and obey these things - so presumably whoever deployed them will be aware and can demonstrate that they were followed.

Do you expect someone who has just watched a bot replace 20 years of their work, with no prior consultation or review, to now write a detailed post about how translations by the bot are not specifically wrong?

The core issue here is the way the bot was deployed. The fact that they had the poor taste to make it auto-replace articles written by their own volunteers is idiotic and disrespectful in the extreme. A new bot should work entirely in the back end, sending proposals for translations to the volunteers, who can choose to accept them or ignore them. Once the rate of acceptance is very high, for a specific individual language, then you might consider automating further.

And yes, this effort needs to be done for each language separately. Just because the bot works well in Italian doesn't in any way guarantee that it will work well in Japanese. Machine translation quality varies wildly by language, this is a well known and obvious fact.

Yes, but now that's the answer to questions like "how do we deploy AI without pissing off our communities?"

For reference: https://xkcd.com/1425/

I wonder if you and the person who replied really understands how you feel when you have been part of something over 20 years and see it destroyed by tone deaf changes to text. I have no idea how Sumobot works, but it is easy to see how Mozilla or an organization with top down "ship-it-fast" incentives can trample a community led project. This is really not a question of AI, the same thing happens with professional translators.

I have had to cooperate with coporate

Tools should work for their users. In this case, the bot should work (and be controlled by) the localization teams for each language.

If the bot has the power to overrule the volunteer translation teams, the entire power structure is wrong from the get go.

> Same reason people here are taking "let's jump on a call" as some personal attack. Some people just like drama.

No, some of us can see into the future, because it flows from the past. When management shits on 20 years of work and breaks everything after not listening to your warnings, they don't suddenly start listening and understanding out of nowhere.

The market fit of your words matter and the non apology "sorry you feel that way" doesn't help. It's one of those gnarly phrases that only get used if you feel the need to act but in reality don't want to. Maybe the person is sincere his words are tainted by the overuse in shady corp responses. If you are engaging with your community you need to know this otherwise you'll always look like a clown.