| |
| ▲ | nostrademons 2 days ago | parent | next [-] | | Yeah. I was made a manager in Feb 2022 with 5 directs and 9 headcount to fill. Hired 5, and then by June 2022 all remaining headcount was cut. In January 2023 we had our first-ever layoffs in the company's 25-year history. | | |
| ▲ | IG_Semmelweiss 2 days ago | parent [-] | | It is so hard to fathom that a leader trusted with millions of dollars of other people's money can be so disengaged from recruiting as to not see a hard wall of cash crunch, months if not years ahead. You can't assume fundraising will always go swimmingly. You have to always be in survival mode, and if that means not hiring aggressively, then you put on the breaks until the money comes in . Either as a leader you are clueless about your business cash needs, you are clueless about risk management, or you are clueless about the market, all of which make you not a suitable leader for a long-term company. | | |
| ▲ | nostrademons 2 days ago | parent | next [-] | | The issue was interest rates. Money was free in Feb 2022; the interest rate was literally 0%, and so any cash-generating investment at all is profitable. Fed started raising rates in Apr 2022, at which point leaders started freaking out because they know what higher rates mean, and by Jun 2022 the Fed was raising them in 0.75% increments, which was unheard of in modern economics. By Jan 2023 the rate was 4.5%, which meant that every investment that generates an internal rate of return between 0% and 4.5% is unprofitable. That is the vast majority of investment in today's economy. (We also haven't yet seen this hit fully - a large number of stocks have earnings yields that are lower than what you can get on a savings account, which implies that holding these stocks over cash is unprofitable unless you expect their earnings to grow faster than the interest rate drops, which doesn't seem all that likely in today's environment.) https://fred.stlouisfed.org/series/FEDFUNDS Now, you'd have a point if you complained about how centralization of government and economic power with the President and Fed chair, respectively, is a problem. That is the root cause that allows the economy to change faster than any leader can adapt. There used to be a time when people would complain about centralization of executive power on HN, but for some reason that moment seems to have passed. | | |
| ▲ | saghm 2 days ago | parent | next [-] | | > The issue was interest rates. Money was free in Feb 2022; the interest rate was literally 0%, and so any cash-generating investment at all is profitable. Fed started raising rates in Apr 2022, at which point leaders started freaking out because they know what higher rates mean, and by Jun 2022 the Fed was raising them in 0.75% increments, which was unheard of in modern economics. By Jan 2023 the rate was 4.5%, which meant that every investment that generates an internal rate of return between 0% and 4.5% is unprofitable. "Unheard of in modern economics" is carrying quite a lot of weight there. The last time the rates were increased by 0.75% was 1994, and while that's not recent, it's pretty silly to imply that CEOs should be making long-term investments assuming that it would be literally unprecedented for that to happen. Interest rates have changed only a few dozen times _at all_ since then, so yes, they haven't been increased by that much recently, but there's never going to be enough of a sample size over a period of a couple decades that it would be reasonable to assume a precedent that will never be broken. The crux of your argument seems to be that because the interest rates happen to be set a certain way at a certain time, it would be irrational not to make decisions based on how profitable they'd be at that exact moment in time. The problem with this line of thinking is that plenty of investments are only realized over long enough period of time that by your own admission, people can't possibly react fast enough to avoid those turning into a loss. My question is, why put yourself in a position where you can't adapt fast enough in the first place? The way interest rates are set should not be news to the people making these decisions in companies, so it's not crazy to expect that maybe the people who are betting their company's success on something from less than three decades before being "unprecedented in modern economics" could think at least _a little_ longer term than "literally anything is profitable in this exact moment, so there's no need to think about what might come next". | | |
| ▲ | nostrademons a day ago | parent [-] | | Because they are publicly traded and subject to lots and lots of checks on corporate governance. The CEO actually didn't want to lay people off (and did a shit-poor job of it when he did). He was getting pressure from the board, who in turn was getting pressure from a lot of activist hedge funds. Small-fry who operate secretly are able to take the long view and enrich themselves off the masses' stupidity. CEOs of a multi-trillion-$ company that is ~10% of the retirement portfolio of every American are not. At that level you have to go with the market consensus, because you will be ousted and deemed not a fit steward of the enterprise that you are entrusted with otherwise. | | |
| ▲ | saghm 21 hours ago | parent [-] | | > Small-fry who operate secretly are able to take the long view and enrich themselves off the masses' stupidity. CEOs of a multi-trillion-$ company that is ~10% of the retirement portfolio of every American are not. From my math, you're off by several orders of magnitude, unless somehow we're not talking about Automattic anymore. | | |
|
| |
| ▲ | foolswisdom a day ago | parent | prev | next [-] | | > Fed started raising rates in Apr 2022, at which point leaders started freaking out because they know what higher rates mean, and by Jun 2022 the Fed was raising them in 0.75% increments, which was unheard of in modern economics. You're basically making the case that it happened fast, and went up high, but everyone who paid attention to interest rates understood it was only a matter of time till it had to at least revert back to pre-covid rates (whether you think that's 1.5 or 2.3 or something, depending on how you measure), and that obviously there would need to be real layoffs after. The excuse is really saying "it turned out more extreme than we thought", but was the behavior take responsible assuming non-extreme rate changes? | |
| ▲ | nilamo a day ago | parent | prev [-] | | Why does the interest rate matter? Unless you have no cash on hand and are operating soley off debt?? | | |
| ▲ | PeterFBell a day ago | parent | next [-] | | If you're venture based and were expecting another round sometime soon. With higher interest rates there were more compelling alternatives for LPs than to invest in Venture, causing a trickle down chilling of the fund raising environment for venture backed companies and requiring them to come up with accelerated plans to reach profitability - including cutting staff and optimizing for survival over growth. | |
| ▲ | halfcat a day ago | parent | prev [-] | | > Unless you have no cash on hand and are operating soley off debt?? Bingo | | |
| ▲ | nostrademons a day ago | parent [-] | | My employer actually has roughly $100B of cash on hand. The issue is that they're a publicly-traded company, with a fiduciary responsibility to shareholders. If they're investing in an internal product that will make back 1% of the money invested in it over the next couple years, but they could have been investing in Treasury Bills that make back 4.5%, they are committing financial malpractice and will be sued accordingly. | | |
| ▲ | maeil 12 hours ago | parent | next [-] | | I'd have hoped someone at Google would know this is a myth. The idea that choosing a 1% strategic internal investment over a 4.5% T-bill constitutes actionable "financial malpractice" or a breach of fiduciary duty leading to successful lawsuits is incorrect. Courts recognize that running a business requires strategic choices and risk-taking, not just maximizing immediate, risk-free yield. A lawsuit would fail unless plaintiffs could show the decision was tainted by disloyalty, bad faith, or gross negligence in the decision-making process, none of which are implied by simply choosing a lower-yield strategic project. Hence why no one ever gets sued for this. It doesn't happen. It lives in the minds of HNers and Redditors to provide a very convenient excuse for their employers, or in general companies, making abhorrent decisions purely based on feels and short-term next-quarter profits/stock price, regardless of the negative externalities they inflict on soeciety. | |
| ▲ | nilamo 8 hours ago | parent | prev [-] | | If that were true, Research and Development couldn't exist. |
|
|
|
| |
| ▲ | mathattack a day ago | parent | prev | next [-] | | I’ve seen many companies have this problem. They base hiring against planned revenue instead of current revenue. In a sense you have to - if you’re planning on growing 100% for several years on the back of new products and a big sales team you must hire in advance. It’s what the VC model is founded on. The downside is when you miss the revenue, you have to cut deep. And it’s usually worse because your hiring standards dropped in hyper growth. | |
| ▲ | _DeadFred_ a day ago | parent | prev [-] | | “It is difficult to get a man to understand something when his salary depends upon his not understanding it.” If you are the CEO saying 'we are planning for bad things in the future' while every other CEO is saying 'the arrow only goes up' guess which company the stock market punishes and who gets removed by the board versus who's options become worth more? |
|
| |
| ▲ | itishappy a day ago | parent | prev [-] | | Not uncommon at all, but perhaps a symptom of poor leadership. |
|
| |
| ▲ | paradox460 2 days ago | parent | next [-] | | This will continue until there are actual consequences for those responsible. I'm of the mindset that any time a company does layoffs, they should start from the top And work down. | | |
| ▲ | alvah 2 days ago | parent | next [-] | | >I'm of the mindset that any time a company does layoffs, they should start from the top And work down. Oh, to be young and idealistic again! So in your world, the people running the business should fire themselves first? | | |
| ▲ | ted_dunning 2 days ago | parent | next [-] | | It's been done. Bob Mercer and Peter Brown laid themselves off from IBM when they were told to execute 10% across the board layoffs. They had argued their team was one of the highest performing teams in the company but were told that they had their quota. 10% of their team was 2 so they took the hit. From there, they went on to run Renaissance. IBM should have kept them. | |
| ▲ | mathgeek 2 days ago | parent | prev | next [-] | | > So in your world, the people running the business should fire themselves first? If they are needed to continue leading, they should consider cutting their own salary until the problems are fixed. Let them take their entire compensation in just their equity for a time. However we all know this won’t be the norm, and that’s OK. Not great, just OK. | | |
| ▲ | ted_dunning 2 days ago | parent | next [-] | | Been there and done that. One startup I was at instituted a 50% pay cut for senior execs, 25% for the level below that and no cut below that. The CEO took a 100% pay cut. This let us get through a short rough patch without layoffs. | | |
| ▲ | leosarev a day ago | parent [-] | | I worked at middle-sized company that instituted a pay cuts, cutting all bonuses and stopping raises.
After year, company lost almost every person in tech managenent and most of team leaders, their clients actively executing forking rights and no one believes in company future now. I once heard wise words from some CEO. In harsh times, clients do not want cheaper and worse services from us. They want less services. So we are moving out headcount down, while keeping pay and even execute raises for those who stay. | | |
| ▲ | pdimitar a day ago | parent [-] | | Can you explain why this is wise? I'd say most execs leaving is usually a net positive. You are framing it as a tragedy and I am just not seeing it. From where I am standing, leeches that are only there for fat bonuses left. Where's the loss? And the measure you described also doesn't follow. Bad times always end and then you have a worse product. Will the execs pick up the new tech work? |
|
| |
| ▲ | hinkley a day ago | parent | prev | next [-] | | I do know of one guy who took a pay cut because unless he hamstrung his own team badly he was looking at needing to lay off about 2.3 people and so he cut his own salary to make it 2 instead of 3. That's one story surrounded by a hell of a lot of shitheel stories. | |
| ▲ | dboreham 2 days ago | parent | prev [-] | | Jim Barksdale enters the room. |
| |
| ▲ | icehawk 2 days ago | parent | prev | next [-] | | If they're running the business, and it's at a point where it needs layoffs; sounds like they're not doing their job properly, and should be replaced with people who can-- like every other position in the business. Not that they will-- too much self-interest. | |
| ▲ | dijksterhuis 2 days ago | parent | prev | next [-] | | not the parent, but accountability is supposed to be assumed up the org chart while responsibility is delegated down. so, yeah. the people ultimately accountable for fucking shit up should probably be held accountable first and foremost. (this is why CEOs often resign in the wake of a scandal) | |
| ▲ | alxjrvs a day ago | parent | prev | next [-] | | Imagine the organization you are imagining in your head. Now imagine there is a Super-boss, who is exactly like the "people running the business" (attribution needed), but one level above them. If the Super Boss were to look at the situation, I think it'd be pretty obvious that the issue would be "The people organizing the company at the highest level" who are responsible for the failures of the company. That may involve over-hiring, which is itself a bad practice that causes unnecessary pain and (personal, financial) suffering, and would be a good cause to fire them for almost crashing my beautiful super-company that I, the Super-boss, super-founded. You're saying that if we return the Super-boss to the realm of the fictional, then suddenly it isn't the C-suite's fault anymore? If we're discussing should, then yeah, their heads should be the first to roll. I agree its idealistic to imagine them having the sort of decency this requires, but I agree it should be the case! | |
| ▲ | InsideOutSanta a day ago | parent | prev | next [-] | | If they have to fire people, they're running it poorly, so yes? | | |
| ▲ | alvah a day ago | parent [-] | | If you've spent any time in business at all, you know it's always the tea lady who gets fired first and the managers last. Many commenters here seem to live in some kind of fantasy world. | | |
| ▲ | InsideOutSanta a day ago | parent [-] | | >the people running the business should fire themselves first? You were questioning whether they should, not whether they will. That's what people are responding to. They understand perfectly well who will get fired first. | | |
| ▲ | alvah a day ago | parent [-] | | I was questioning the idealism actually. There’s not much to be achieved by wishing the world was a certain way, it’s generally more useful to deal with the world as it is. | | |
| ▲ | InsideOutSanta a day ago | parent | next [-] | | What idealism? The person you responded to said they didn't expect things to change unless there were real consequences. Not expecting things to change is the opposite of idealism. But even if they were idealistic, arguing with people for wishing the world was better is a genuinely odd thing. If you followed your beliefs, wouldn't you understand that telling people not to wish for things is pointless? If you actually dealt with the world as it is, you would not argue with people on the Internet because changing somebody's mind, particularly in the way you are attempting to do it, is just as much wishful thinking as hoping that CEOs will fire themselves. | | |
| ▲ | alvah 16 hours ago | parent [-] | | "I'm of the mindset that any time a company does layoffs, they should start from the top And work down" That idealism. | | |
| ▲ | InsideOutSanta 8 hours ago | parent [-] | | It's stating a preference. Having a preference is not idealism because idealism requires some amount of belief that the preference can be achieved. "I believe I will be a millionaire by age 30" is idealism. "I won't be a millionaire by age 30 unless I rob a bank, but I should" is not idealism; it's just a factual statement about one's preference for wealth. And, again, why are you arguing with me at all? If you followed your advice, you'd understand that it is pure idealism to expect me to change my mind. As somebody once said, "There’s not much to be achieved by wishing the world was a certain way; it’s generally more useful to deal with the world as it is." It's odd to scold people for stating their preferences, and it's even odder to scold them for something you seem to be doing yourself. If you actually believed in the things you advocate for, you would not be in this thread. |
|
| |
| ▲ | no_wizard a day ago | parent | prev [-] | | If we don't talk about what we feel is ideal, we can never strive to achieve it. Its really important to discuss idealism for that reason alone | | |
| ▲ | alvah a day ago | parent [-] | | Good luck with changing human nature, i.e. persuading managers to voluntarily act against their own self-interest. That’s just not how people work. What you say is true in some cases, but not in all cases. | | |
| ▲ | no_wizard a day ago | parent [-] | | Can't even try if we don't talk about it. The issue with line of 'clear thinking' is it leaves no room for change. If enough people take talk into action, we could reasonably see a change in behavior. It may come from sources than we don't expect, but it can happen all the same and we only have a chance at getting there if we are wiling to talk about what is ideal and raising that awareness. Its an important piece of that puzzle |
|
|
|
|
|
| |
| ▲ | copypasterepeat a day ago | parent | prev [-] | | An honest question: why is this being downvoted? I thought that downvoting is meant to be used when someone is trolling or bringing the level of discussion down, not when you simply disagree with someone's point. I mean sure, it's stated a bit sarcastically, but my gosh if we're going to downvote every sarcastic comment, that would include a good portion of HN comments. | | |
| ▲ | itishappy a day ago | parent | next [-] | | My read is that the parent is immature and needs to be reminded that "starting at the top" means the people in charge. What does it add to the discussion? | | | |
| ▲ | alvah a day ago | parent | prev [-] | | I probably failed to account for the differing backgrounds of HN commenters & the resulting overly-literal interpretation of sarcasm, to be fair to the downvoters. Of course the owners & managers should take responsibility for poor corporate performance. |
|
| |
| ▲ | tasuki a day ago | parent | prev [-] | | > I'm of the mindset that any time a company does layoffs, they should start from the top And work down. I'm off the mindset that employment should be voluntary: both by the employer and the employee. It makes employers reluctant to hire if they know they can't get rid of people again. (I'm a socialist at heart and think it'd be pretty nice for the government to take care of people who lost their jobs. Just tax the companies a little more!) |
| |
| ▲ | toomuchtodo 2 days ago | parent | prev | next [-] | | Those lacking empathy don’t know how to not be cruel. They keep filtering to the top unfortunately. Something that remains to be solved for. | | |
| ▲ | noisy_boy 2 days ago | parent [-] | | There is nothing to solve - you are in the game of capitalism (the American Edition) and the job is to maximise shareholder value. They are paid big bucks because they only work for that without empathy/cruelty or such emotions. The only way to solve is to change the game but that's next to impossible because most powerful players like it that way and will turn on anyone trying to change their fattening ways. The best part is that the pawns keep getting sacrificed and do nothing to change it; not only that, they refuse to support anyone trying to change the game to make their lives better. It's amazing. |
| |
| ▲ | nostrademons 2 days ago | parent | prev | next [-] | | The business world changes direction faster than companies can adapt. That was my biggest lesson as an entrepreneur: entrepreneurs don't really pivot into product-market fit, the market pivots into them. The reason capitalism works is because there's this huge sea of dream-chasers out there, most of whom will go bankrupt, so that when the market's needs change there is somebody out there to service them, and everybody who's not effectively servicing them goes to hell and gets another job. Corporations and management basically exist to buffer this uncertainty. Employment is actually a really bad deal in good economic times; owners reap almost all the windfall of having a successful product. But in bad times, the company keeps paying you even if they're losing money, at least up until they don't. You get a raw deal, but not as raw a deal as the people paying you. Likewise with strategic direction. The market's needs change faster than senior executives can adapt: if they always produced what the market was actually clamoring for, the company would run around like a chicken with its head cut off (this actually happens when the CEO panics, and a key CEO skill, and part of the reason they're paid so much, is the ability to ignore every piece of market data saying "You're not hot anymore. Nobody wants you, and the market has moved on" and keep doing what you're doing even though your intuition is telling you that you're doomed and going to lose your cushy $20M/year job). Much of the job of middle management is to buffer senior management's freakouts and tell the ICs "Keep calm and carry on; let's see if he still cares about this new hotness next week." | | |
| ▲ | hinkley a day ago | parent | next [-] | | I've worked at a couple consultancies who played themselves by investing too heavily in one or two customers. Once a single customer is 1/3 of your revenue they can start extracting considerations from you that may not be what your employees thought they signed up for. It's a good way to end up being a body shop. I don't have a philosophical problem with body shops per se, it's just that I don't want to work for one, so I pick places that should know better, but sometimes don't. It can also be problematic if 2 customers account for 45% of your revenue and they both get the same idea, which can happen particularly when the market shifts. You have no way to call their bluff and move enough people to other projects to make it stick. | |
| ▲ | KennyBlanken 2 days ago | parent | prev | next [-] | | That's a lot of words from someone who doesn't know what's been going on for ~6 months or so that is relevant. Mullenweg lost his mind and attacked a competitor to Wordpress hosting (WP Engine) and kept doubling down and only served to demonstrate how much of an unhinged asshole he was. Along the way he pissed off the Wordpress community - the worry was that if anyone else pissed him off (which could include he'd accuse them of using the Wordpress name or even "WP", even if it was descriptive (which is entirely permitted use of a trademarked name) and run up a bunch of legal expenses for them. Angry-at-the-world blog post after blog post doubling down over and over. Taunting people as he banned them from the Wordpress slack, that sort of stuff. Then he blocked WP Engine from accessing the Wordpress.org plugin and theme registries which meant a huge number of sites couldn't update plugins or themes. Then he announced Automattic was going to cut back engineering hours to (if I remember right) one full time staffer. One person to keep up with security updates and bugfixes of a very complicated piece of software used by a lot of organization. Incredibly childish and thoroughly demonstrated to the world that he was unsuited for leading a company and being the sole person almost completely in charge of a piece of software used by a 20-30% of the websites in the world. This was absolutely foreseeable, especially when he cut back Automattic's engineering to 40hr/week. I advised a client a few weeks into the drama to at least keep in the back of their minds that they might have to migrate at some point as "the CEO of the company is off his rocker, they probably will start to struggle with security updates, and the company may go out of business." | |
| ▲ | no_wizard a day ago | parent | prev [-] | | >The market's needs change faster than senior executives can adapt: if they always produced what the market was actually clamoring for, the company would run around like a chicken with its head cut off (this actually happens when the CEO panics, and a key CEO skill, and part of the reason they're paid so much, is the ability to ignore every piece of market data saying "You're not hot anymore. Nobody wants you, and the market has moved on" and keep doing what you're doing even though your intuition is telling you that you're doomed and going to lose your cushy $20M/year job) You know what I absolutely hate about this take? It ignores my shared experience I've had with others (IE, its not just me). I've worked in this industry a long time. So I've inevitably worked for places that ran into financial trouble. In multiple of those cases, it could have been prevented if upper management actually listened to what those of us developing the product had to say about shifting customer behaviors and expectations, that what we were seeing was different from what they were trying to sell and have us develop. It always ended in disaster. They refused to listen, but never paid the price for that failure, my colleagues did and in one instance, I was on the receiving end of a layoff along with others as well. | | |
| ▲ | nostrademons a day ago | parent [-] | | It's kinda their job to not listen. CEOs get bombarded with thousands of pieces of information each week. If they shifted the company direction each time, the company would get nothing wrong. In the immortal words of Ribbonfarm, "CEOs don't steer": https://www.ribbonfarm.com/2017/11/09/ceos-dont-steer/ A good CEO will let in just the little bit of information that saves the company - this was Andy Grove's pivot to focus on microprocessors over memory chips, or Steve Jobs's turnaround of Apple. You didn't have a good CEO, and got your average mediocre CEO that sets a strategic direction and sticks with it regardless of what the market says. I'm curious though, if you knew your employer was going under, why not jump ship to the competitor that actually did understand what customers wanted? Employees are economic agents too, and oftentimes competitors are more than happy to hire out of their competition. | | |
| ▲ | no_wizard a day ago | parent [-] | | >A good CEO will let in just the little bit of information that saves the company - this was Andy Grove's pivot to focus on microprocessors over memory chips, or Steve Jobs's turnaround of Apple. You didn't have a good CEO, and got your average mediocre CEO that sets a strategic direction and sticks with it regardless of what the market says. Still too simplistic. Yeah, they need to filter information and say no to things constantly, I get that is a core skill. If something is repeatedly being brought up by members of your core teams, you should at least look at what they're saying and ask where they are coming from. That is simply good sense. There is a persistence factor in involved in each of these cases that are the source of the frustration. If what constitutes a good CEO is allowing in the 'little bit of information that can save the company' (really thats a call about identifying useful information before anyone else), objectively most companies have terrible CEOs, and I question the value of the position entirely on that basis, especially at larger public companies. FWIW, at each of these companies I worked at, the headcount was at most in the hundreds. I was only 2 clicks below the executives in the company tree, there wasn't a lot of barrier to interaction there, which is what I find even more baffling about the whole thing. >I'm curious though, if you knew your employer was going under, why not jump ship to the competitor that actually did understand what customers wanted? I did this twice. In the one instance I wasn't able to get moving faster than things were going down hill. Partially, this is a symptom of just how long interview cycles have become over the years. Took me longer than expected, but moreover, the company conducted the layoff faster than I really thought they would. I got the timing wrong by a little bit, it happens. Its not like you identify an issue one time either, its the repeated ignoring of what happens despite repeated sustained efforts to raise the awareness where it needs to be. |
|
|
| |
| ▲ | hinkley a day ago | parent | prev | next [-] | | The exuberance and self-assuredness that your plans are going to work out leads to overreach and I think the lag in accounting practices helps make that more acute. I have had too many experiences where I thought my current employer was about to start circling the drain, and I've ended up some place that was circling faster. At a guess I'm about 50:50, which I suppose I should count as 'lucky' but has never felt that way. Fish-tailing is a common flame-out mode for startups. VCs are partly to blame. They don't like to discourage you in case you come up with a miracle, but neither do they want to put good money and time after bad if it turns out you're going to be a break-even play or a loss. | |
| ▲ | regularfry a day ago | parent | prev | next [-] | | The median position is to be hiring, just to backfill attrition. "Trouble" might be temporary; it might be noise. Hiring is always slow, with cycles longer than "trouble" might last. We might argue about the parameters in this situation, but structurally there's a bias towards the low-pass average. | |
| ▲ | IG_Semmelweiss 2 days ago | parent | prev | next [-] | | Its not even cruel. Its just dumb. Really dumb. You are going to invest significant resources into hiring, onboarding, and injecting new staff into workflows for people that will not be there as soon as they are actually productive. So its not just the cash burn - its the tieup of 3x team members to getting new people trained to become effective and successful contributor. Time is finite. It makes no sense to throw away all that time spent by your team, who could have use that same time to get a few more features out, proposals sent , or projects spec'd instead. | |
| ▲ | paulcole 2 days ago | parent | prev [-] | | If you believe you need more people to get out of trouble isn’t it cruel to not follow through? |
|