A company I'm familiar with had their app rejected for "App does not contain means to delete accounts"

Then all subsequent ones were rejected "Developer provided test account stopped working"

Logs show that the tester used the "delete my account" function..

As the only customer service available is an uncaring LLM, the only solution that worked was to keep the "Delete my account" button in the app, and make it a NOP on the server side.

This is my experience with app review. They’ll flag things as the exact opposite of what they are in reality. It’s like Apple intentionally hired the worst people to randomly gatekeep the App Store.

We “solved” this by making the delete my account button send you a confirmation email to the email associated with the account. Reviewers can press the button, but they can’t receive the confirmation email, so the account does not get deleted.