That's just inference. Claude.ai is a platform that enterprise IT teams connect up to all kinds of other applications, and gets use beyond the claude code CLI. Non-developers get used to this functionality - whether it's their form-building stuff, artifacts, slides/presentations, etc... they're building an offering far beyond just inference. I agree the latter is a commodity now, though companies will compete on privacy options (ZDR, guaranteed confidentiality, etc)

Many large enterprises don't use Claude.ai. All their traffic goes through an internal gateway that routes to Bedrock. In addition, there is a whole ecosystem of LLM related infrastructure/tools deployed by "enterprise IT teams" where Anthropic barely has any presence.