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▲ FungalRaincloud 2 hours ago

I understand having a locked-down version of mass-produced tech that is for the general consumer. However, I also firmly believe that anyone who wants to should be able to bypass that. Make it void the warranty, don't allow customer support, whatever you want. But make it a free option to have complete control. If I buy a piece of hardware, I should own it.

(I say this as I am currently charging a cheap doorbell camera I bought, so that I can start dumping data from it and reverse engineer its protocol, solely so that I can lock it down to my local network...We needed something at the time, or I would have bought something more expensive that had an open protocol...)

▲valvar 2 hours ago | parent [-]

> Make it void the warranty, don't allow customer support, whatever you want.

That would be a regression in terms of consumer rights, in my opinion. I don’t see why the EU shouldn’t legislate such that the right to control owned hardware becomes fundamental.

▲judge2020 an hour ago | parent [-]

Technically, even in the US a warranty is only void if it's caused by something the consumer did; a 1 year warranty for production defects can't be voided.

Although I think it's fair that the company not have to deal with a defect that is almost certainly caused by something you do to your device. Like, strawman, but early iPhones sometimes encountered issues while doing an untethered jailbreak, or people would install tweaks that were less than stable (even sometimes on relatives' or friends' phones), then they would walk into an Apple Store with weird behavior and expect the fix to be free. That shouldn't be covered by warranty.