To the people who are saying these little details aren't an indicator of what matters:

As a chef of close to a decade I will tell you right now:

If people in the restaurant aren't getting small details right...

They DEFINITELY aren't getting the rest right either

Someone who isn't paying attention to the food they're serving and the conditions they're serving it in just doesn't care and isn't paying attention to how they wash their hands or that piece of meat they dropped behind the fridge a few days ago that's bringing in roaches and rodents or the sour smell coming from the bag they just opened or the open wound that just dripped blood into your sauce

Most likely, they probably don't even know what allergens are present in their menu, posing a genuine risk to people

I promise you

Who are you people sticking up for?

I don't understand the "I mean they clearly didn't put any effort in here, but I believe 100% that they're doing their absolute best everywhere else!" sentiment

It's great to be optimistic about life and people in general but that's entirely unreasonable and you're only gonna be let down (or in the case of a restaurant probably get sick)

Would you trust a pilot that advertises his services with some half assed ai generated ad with spelling mistakes?

I know I wouldn't

>> You know what kind of customer this pushes away? The kind that

They are saying their belief about how other people act. I'm guessing they themselves do care.

People typically underestimate others. All too often bosses do. It's like the common belief that only other people respond to advertising: https://en.wikipedia.org/wiki/Third-person_effect

A prevalent problem everywhere: most dangerous in politics where we tend to call it hipocrisy.

There's a great episode from the Search Engine podcast about this. The gist is that it takes a lot of concerted effort to make something great, otherwise it will probably suck. The host got interested in a restaurant that seemed obsessive about doing things well and talked to the owner about it. The episode title is "How to pursue excellence ... in noodles".