Remix.run Logo
hn_submit 4 hours ago

Companies are totally blind to the fact that A.I. is a complete turn-off to many customers. Not having / using A.I. may even become a unique selling point in the future.

cosmic_cheese 4 hours ago | parent | next [-]

The thing is, all they really have to do is add an off switch for AI features so they’re not taking up space in the UI and aren’t consuming any extra resources. This toggle should also hide aggressive AI promotions in places like launch screens.

That alone would be enough to make most with a distaste for AI happy. It doesn’t have to be binary, but no, it gets shoved down everybody’s throat whether it’s wanted or not, and that’s how you induce fatigue.

dheatov 4 hours ago | parent | next [-]

They shouldn't and they won't. That will introduce a new metric -- %user disabling AI, and it will definitely be non-zero, which threatens the "everyone loves AI" narrative, which is the only thing thats floating all the tech-related valuation right now.

jasonjayr 3 hours ago | parent | next [-]

They will interpret that metric as "they don't love AI YET,so lets throw more at them so they can see how wonderful it is" .....

daishi55 2 hours ago | parent | prev [-]

How can you be so disconnected from reality? The valuations are based on the immense value of LLMs, which exists regardless of how consumers - who are very much not where the revenue is coming from - feel about it.

I can see how much we are spending on Claude and codex at meta. Believe me, the AI company valuations are not coming from Microsoft word ai assistant.

bee_rider 3 hours ago | parent | prev | next [-]

Although, some services have started labeling their old natural language processing functionality “AI,” and released additional “AI” features, so an off switch isn’t always possible. The options seem to be to lose previously existing functionality or gain current anti-features.

In their defense “AI” is a pretty nebulous concept.

Really what I want is a “give me 2020 software” toggle. But if we’re wishing, a 2010 toggle would also probably be nice…

cosmic_cheese 3 hours ago | parent [-]

> Really what I want is a “give me 2020 software” toggle. But if we’re wishing, a 2010 toggle would also probably be nice…

No kidding. It feels like by some time around 2015 the majority of the commercial software development world gave up entirely on trying to improve value for users. Given the choice, there’s only a handful of software that I wouldn’t prefer the 2010-2015 version of.

ranger207 4 hours ago | parent | prev [-]

Yes, it needs to not be shoved everywhere and try to rewrite your workflows constantly and that would be enough

hbn 2 hours ago | parent | prev | next [-]

That's a blanket statement. People like AI when it's actually useful, like photo editing tools that can remove unwanted objects from the background. Or how in iOS 27 they added AI to the Shortcuts app so you can describe a shortcut and it'll build it for you. It's turned the app into something I practically never used to something that's actually got me automating repetitive tasks on my phone.

The issue is the past few years of AI being shoved into everything with no taste being applied because it impresses shareholders. If you implement it in a way where it's actually useful, people will like it.

thangalin 2 hours ago | parent | prev | next [-]

For my text editor, KeenWrite[1], 42% of users answered that they'd use AI. Since the majority don't want it, no AI has been added.

[1]: https://keenwrite.com/

Jordan-117 2 hours ago | parent [-]

Why not just make it opt-in? Seems bad to leave the desires of nearly half your users unaddressed. As long as you're not shoehorning in features or making them unavoidable or the central focus, the only people who'd take issue would be zealot types who want to control other people's choices.

4 hours ago | parent | prev | next [-]
[deleted]
infecto 4 hours ago | parent | prev | next [-]

I would love to have codex plugins into libreoffice like m365 office.

The issue with M365 and MSFTs implementation is they did clipping all over again. They force you in the most useless ways.

matthewmc3 4 hours ago | parent | prev | next [-]

Conversely, a no-AI ethos is one that will very likely need to be walked back at some point in the future for tech products. AI isn't going anywhere, so finding ways to use it constructively with your product is going to be a far better long term strategy. For now while it's new and scary and there's a lack of regulation and governance and ethical considerations - I can see why an anti-AI stance is popular, but it's not durable long term.

bayindirh 4 hours ago | parent | next [-]

I'm a big supporter of LibreOffice, Codeberg, SourceHut, etc. on what they do, tell and defend, and I'm with them.

On the other hand, I'm not anti-AI, but I don't want it to be shoved down my throat in any and every app I have. I don't want that sparkly "Enhance this slide" button, "WhatsApp AI" in the corner, automatically generated "AI summary" in Google/YouTube, etc.

However, I'm fine with an unobtrusive "Summary" button in my search results (Kagi), or a tab which I can use with some models (Notion), "use ML" checkbox while resizing or "enhancing" images (Pixelmator Pro), or many small touches Apple enables with on-device models which doesn't have AI written all over it.

In short, I want consent, control and dignity in my workflows. Yes, I'm very against how these LLMs are trained, built and how the datacenters they run on harm the environment we live in. However, I'm not against the tech. I want responsible development of it, for the customer instead of their owners which wants to milk their users like content and cash cows.

r053bud 4 hours ago | parent [-]

I really appreciate this comment since it very effectively communicates how I feel about the subject, since I have been struggling with putting it into such clear language.

bayindirh 3 hours ago | parent [-]

Thank you very much.

crote 3 hours ago | parent | prev | next [-]

The internet has been around for quite a while now, and is absolutely critical for a lot of applications. Most people would never give up the internet.

Yet there are still many applications without explicit mandatory internet tie-ins like cloud sync. In fact, "stores data locally" and "won't disappear with zero notice" are valuable features to many people!

Just because AI is a no-brainer must-have for some apps doesn't mean it is a required feature for all apps - let alone one shoved in your face every few minutes.

Jordan-117 2 hours ago | parent | next [-]

I feel like the equivalent for the rise of the internet would be an explicitly anti-internet stance -- no website, no downloads, no online customer support, everything routed through snail mail, fax, and telephone (but no VoIP!) as an intentional ideological point.

mmooss 3 hours ago | parent | prev [-]

> valuable features to many people!

Which products that sell this are broadly popular? I can see some people on HN wanting it, but people I know who are outside that bubble don't even think of it as an issue.

angiolillo 4 hours ago | parent | prev | next [-]

> finding ways to use it constructively with your product is going to be a far better long term strategy

It's worth pointing out that the original Document Foundation blog post (https://blog.documentfoundation.org/blog/2026/09/03/yes-no-a...) seems to be doing exactly this:

> The criteria we have listed do not amount to a definitive rejection. The AI sector is evolving rapidly; on-premises inference is becoming manageable on standard hardware; and open models are improving much faster than most of us had anticipated. Should an approach emerge that meets all the conditions, we will evaluate it very carefully.

wat10000 4 hours ago | parent [-]

That list seems pretty easy to meet today. I’m not sure why they’re waiting for an approach to emerge instead of building it now, unless there’s something else they haven’t listed.

kailpa1 4 hours ago | parent [-]

What features do you think meet the list right now?

wat10000 an hour ago | parent [-]

I'm not sure where the supposed difficulty lies.

"User-controlled execution." Seems easy enough to add settings so this is configurable.

"No content may leave the computer without authorisation." OK, so don't do that.

"No telemetry of any kind." There are plentiful API providers with zero data retention. If this means no data of any kind, even just records of having accessed the API, then local inference is a thing.

"No dependence on a single provider." Trivial. The OpenAI API is a de facto standard implemented by tons of providers. If you really want to go broad, it's easy to implement clients for other APIs too.

"No compromises on format." I don't even understand how this would be a problem in the first place. Text goes in, text comes out. The client can put it into whatever format it wants.

"Entirely optional." Trivial to add an off switch. Or an on switch, so it's off by default. If it must be completely removable and not just turned off, it can be implemented as an extension.

mycocola 4 hours ago | parent | prev | next [-]

I don't think there's enough information accurately assess this. Anti-AI movements might grow much larger than today, given AIs potential to replace jobs faster than we have the ability to create them. The movement could even result in AI going somewhere.

devsda 4 hours ago | parent | prev | next [-]

> is one that will very likely need to be walked back at some point in the future for tech products

No doubt, but that future is when companies have figured out proper fit for AI in their product context and preferably with local AI models.

It should not be with the current slap AI anywhere and everywhere approach that uploads and trains on all available user data, which is what everyone is opposed to.

juvvel 3 hours ago | parent | prev | next [-]

I hate products that want me to find a use-case for their feature that they wanted to develop. It's great that some people love AI features, but for me, they are rarely solving an actual problem I have. But now I have to relearn the software because the company wants to go all-in on AI? Why should I? One example of that is Notion. I've loved it for years, and I'm still using it, but it's starting to lean heavier and heavier into an AI-first workflow and I don't like it to the point where I consider switching to something else regularly.

globular-toast 3 hours ago | parent | prev | next [-]

Nobody should be "finding ways to use" any technology. We should be solving problems first and foremost.

3 hours ago | parent | prev [-]
[deleted]
Aurornis 4 hours ago | parent | prev | next [-]

> Companies are totally blind to the fact that A.I. is a complete turn-off to many customers.

In a normal office environment I would guess most people actually want more AI features.

Most people aren’t passionate about hand writing their best TPS reports with carefully crafted prose. They want to get their work done as easily as possible at their job so they can go home on time.

mrweasel 4 hours ago | parent | next [-]

> I would guess most people actually want more AI features.

Not if they spend an unreasonable amount of time fighting the AI features. The people I know who are forced to use AI for their work spend a disproportional amount of the time fighting it.

Narishma an hour ago | parent | prev | next [-]

Why bother with people then, if the AI is going to do their work.

prmoustache 2 hours ago | parent | prev | next [-]

Experience has shown that bad prose, grammar and orthograph has been accepted in business setting for the last 3 decades, basically since people stopped writing cards/letters and started communicating with sms and later instant messaging apps. Writing skills globally went downhill. The thing is: virtually nobody cares anymore.

What I see is rather management forcing employees to use AI, menacing them of bad yearly review if metric show they don't use them.

dreamcompiler 3 hours ago | parent | prev [-]

The TPS reports are written with the sender's AI and then read and summarized with the recipient's AI. At this point it would make more sense to just write the TPS reports in MCP.

dewey 4 hours ago | parent | prev | next [-]

Most people don't care that much. When I read some comments on Mastodon I get the impression that people absolutely hate it, then I'm reading some comments on X and people love it and build things with it. Then I'm talking to friends and they are excited about what ChatGPT can do for them and don't even think about the bigger picture outside of a "AI will take our jobs haha" joke.

wat10000 4 hours ago | parent | prev | next [-]

How many, though? It looks to me like the anti-AI crowd is not all that big, but it’s a bubble so they think everyone thinks that way. Especially if we’re talking about people who are so rabidly against it that they’ll get upset about optional AI features that are completely ignorable.

dingaling 2 hours ago | parent [-]

Even if the features are ignorable, they have consumed development time and attention to get there.

wat10000 an hour ago | parent [-]

That's true of any feature you don't use. And while it's nothing new for people to get upset about work being put into features they don't care about, I've never seen anything like this level of vitriol. In particular I never saw anyone say they won't use a piece of software at all if it contains a particular optional feature, until LLMs came along.

anthonypasq 3 hours ago | parent | prev [-]

I have an app with several AI features that I will not mentioning use AI at all because its completely irrelevant and the users will hate it for no reason.

bigstrat2003 2 hours ago | parent [-]

So you recognize that your users will dislike these features. And your solution is to try to hide it, rather than removing the features you know your users won't like? You do you, but that doesn't seem like good product design to me.

anthonypasq 43 minutes ago | parent [-]

im using it for mundane text processing. categorizing and merging recipe ingredients for shopping lists. the users like the feature, unless i tell them its AI. i dont feel any ethical need to disclose that. its just software