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mlrtime 3 hours ago

Let me give you a scenario and see if it is in this same fireable offense line:

An Ops person who deals with company code base but is not a SWE in the code base regularly has to work around issues with this software (They are OPs). However they have read access to the source.

In the past, they see a bug and open a jira with how it was found for the dev team, and it may or may not ever get looked at.

Now ops can point claude to the repo and it can most likely [but not always] find the issue.

So this ops person can do most of the work of reproducing the bug and finding the problem/solution but doesn't understand the code. Should they not produce the findings for someone else to read/validate? Should they go back and just open the ticket the old way?

mejutoco 2 hours ago | parent | next [-]

Replace claude code with your cousin or another employee as a thought exercise.

So write to a colleague asking to finish what your cousin/another employee thinks needs to be done. I think most people would say describe the problem clearly so that I can solve it and be responsible for the fix or let your cousin/other employee finish the job and own the solution.

This is offloading of accountability while denying credit.

mlrtime 2 hours ago | parent [-]

Really, you are comparing the latest claude opus/fable vs my cousin with 0 knowledge of the application (user or developer)?

I'm not sure how to reply to that.

mejutoco an hour ago | parent [-]

I am comparing it with a skilled cousin or another employee, as a thought exercise.

Silamoth 25 minutes ago | parent | prev | next [-]

Yes, just file a ticket and let the people with relevant expertise and context handle it - obviously. Do software engineers ask Claude for recommendations on handling network outages and bug IT with “AI” slop? Do accountants bring “AI” slop advice to electricians wiring a building? Do lawyers use Claude to try helping physicians diagnose illnesses?

By providing a bad “AI” slop solution that you can’t evaluate, you’re actually creating more work for the people responsible for doing the thing. Now they have to understand the slop you’ve given them, explain why it’s wrong/won’t fit in the existing architecture/has other issue you can’t see without deep context. Or, they have to play politics to ignore your slop without angering you and creating more problems down the line. Either way, it’s harder than just letting them do their job.

grey-area 3 hours ago | parent | prev [-]

Without understanding they have no way of judging the competence of Claude and the slop it generates. So yes they should just file a ticket the old way, after doing the actual hard work, which is reproducing the bug.