Do you have something in the system prompt or other “memory” related feature that’s tacking context onto your prompts? I use the API, not the webpage, so I’m not sure what customization it allows, but anything that’s added on in the background is still part of “your prompt” and could be causing it. I just tried it 5-6 times and it definitely works. I used Opus 5 with thinking disabled.

I have used incognito chats and regular chats, but it doesn’t matter either way since I don’t have memory enabled anyway.

I’ve seen very many screenshots using the mobile app and the desktop website so I don’t think it’s the interface. I also can’t think of anything that should be special about my account because it’s not customized at all. I’m on a max 20 subscription if that makes any difference.

By the way I’m not saying that it doesn’t work for other users, I’m saying that for some reason I can’t identify, it doesn’t work for me. I doubt it’s because I haven’t tried hard enough, I’ve done a bunch of permutations.

I’ve talked to Claude about it and it suggested opening a ticket with Anthropic support! Saying what, help me your product works as expected?