Infomaniak is such a shitty company, I had to use them on a previous job I worked at and dealing with them was awful.

sureglymop 3 hours ago | parent | next [-]

I highly agree. I once registered a domain through them that happened to be my last name but coincidentally also the name of a company. They restricted me from using the domain and never refunded me the yearly fee for it (citing trademark reasons, although under Swiss trademark law, someones legal name is not a trademark violation, especially as it was just my personal website and I wasn't working on a competing product/service). Only weeks later someone else successfully registered it without such issues.

Worse even, in my account panel I still had control over the e-mail service of the domain, so there was most definitely a pretty bad security critical bug there.

▲

MASNeo 5 hours ago | parent | prev [-]

That makes it sound like dealing with Hetzner is easy. Is the case?

▲

sam_lowry_ 4 hours ago | parent | next [-]

Depends on your mindset. If you are an Engineer that does not need hand-holding and you accept terse answers from support with the gratitude to the human on the other side, then go for it.

You will at least not need months of training and tough exams to be an expert in Hetzner Cloud. It is simple, but that's the point.

▲

jonas_scholz 4 hours ago | parent [-]

I mostly use Hetzner baremetal servers and not cloud, but the support there is in my experience very competent, but also VERY german and direct. I can imagine if youre neither german or super technical that this can be intimidating or considered unfriendly

	▲	drcongo 4 hours ago \| parent [-]
		Being slightly on the spectrum, I find Hetzner's "VERY german and direct" support perfect.

▲

Saris 4 hours ago | parent | prev [-]

I only have a couple of VPS plans with them, but my experience is good.