Depends on your mindset. If you are an Engineer that does not need hand-holding and you accept terse answers from support with the gratitude to the human on the other side, then go for it.

You will at least not need months of training and tough exams to be an expert in Hetzner Cloud. It is simple, but that's the point.

I mostly use Hetzner baremetal servers and not cloud, but the support there is in my experience very competent, but also VERY german and direct. I can imagine if youre neither german or super technical that this can be intimidating or considered unfriendly