At my work we rolled out Cowork to all the non-technical staff. People are using a ton, wired up for read access to M365, Confluence, etc. as sort of a psuedo enterprise RAG + all the document creation/file management it can do.

I know my users would actually like Claude Tag, but unfortunately we are in Teams, not Slack, as are most other non-tech companies.

Cowork/Claude Desktop itself is also quite a frustrating product. There's no native audit log unless you basically wire up your own with the API & a log aggregator. You can't selectively enable Claude Code access per team member, it's all or nothing. Some of the MCP connections (like QuickBooks Online) don't do RBAC at all, it's all or nothing for every user in the team.

Maybe enterprise isn't their target market, but they do keep making features that make it seem like they want that market. But if they do, they really need to step up work on governance features & RBAC for specific features and settings per member in the team.

If they don't, Microsoft will eat their lunch for enterprise non-programming use.

MS has their own profile of Cowork targeted at your users that presumably will be more enterprisey:

https://www.microsoft.com/en-us/microsoft-365/blog/2026/03/0...

[dead]