| ▲ | Saline9515 an hour ago |
| It should be noted that defamation law has a very low threshold in Germany, to the point that businesses routinely sue Google Maps users for less-than-5-stars reviews. Google had to change their display of reviews because of this. Three stars review is taken down for "libel": https://support.google.com/maps/thread/367778263/google-maps... HNer gets a legal threat after saying that he didn't like a doctor: https://news.ycombinator.com/item?id=44734895 Google maps german policy:
https://support.google.com/contributionpolicy/answer/1699727... Meanwhile, service in Germany is still rather poor (especially if you have children), but at least no one can complain! |
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| ▲ | CarlitosHighway 14 minutes ago | parent | next [-] |
| You cannot get sued for a review just because it's lower than 5 stars. But of course if you write something like "I found a dead cockroach in my pizza", or "I hard that they don't clean the dishes enough" in a review without proof, that's defamation. And it doesn't matter if you give 1 or 5 stars with the review. |
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| ▲ | Saline9515 4 minutes ago | parent | next [-] | | Multiple people report that comments such as "Service was slow", or three star rating without comment were removed. If Google started to show how many reviews were removed, it was because the lawfare started to seriously affect the ratings. | | | |
| ▲ | camillomiller 9 minutes ago | parent | prev [-] | | I wrote a one star review and posted pictures of a badly burnt pizza served at a restaurant in Berlin.
Google sent me an email telling me they removed that because the restaurant filed a defamation claim | | |
| ▲ | CarlitosHighway 2 minutes ago | parent [-] | | Well, too bad we cannot see what you wrote exactly, so this isn't proof for anything. Also, maybe you don't know what good Pizza is? Because the best Pizza even in Italy has parts of the crust burned (actually black!) |
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| ▲ | applfanboysbgon an hour ago | parent | prev | next [-] |
| > HNer gets a legal threat after saying that he didn't like a doctor: https://news.ycombinator.com/item?id=44734895 This post is written by an LLM, and possibly a complete fabrication. |
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| ▲ | Saline9515 10 minutes ago | parent | next [-] | | People don't need LLMs to lie, and someone in the comments tells a similar experience. You can also find plenty of similar anecdotes using a search engine of your choice. You can even find many articles from specialized lawyers if you search in German:
https://www.prinz.law/bewertungen/klage-zugestellt-wegen-neg... | |
| ▲ | 3ot an hour ago | parent | prev | next [-] | | Yeah, I agree about the LLM part. But can confirm from personal experience that businesses threaten to sue based on Google Maps reviews. | | |
| ▲ | CarlitosHighway 11 minutes ago | parent | next [-] | | Let them sue then. Unless you lie in your review ("There was a used condom in my burger, 1 star"), nothing will happen. | |
| ▲ | emsign an hour ago | parent | prev [-] | | Please don't use fabricated anecdotes in replacement for your own anecdotes. That doesn't make your argument more trustworthy but doesthe opposite. |
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| ▲ | donaldjbiden 12 minutes ago | parent | prev [-] | | [dead] |
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| ▲ | harvey9 21 minutes ago | parent | prev | next [-] |
| Here's an article from outside the tech sector, which I am linking to as a corroboration since this is quite surprising for those of us unfamiliar with German law. https://www.thelocal.de/20260504/how-a-google-maps-update-ex... |
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| ▲ | dgellow an hour ago | parent | prev | next [-] |
| Damn, that makes public facing LLMs a horrible liability |
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| ▲ | pif an hour ago | parent | next [-] | | Which is what thay should be in any sane environments. LLMs can be wonderful tools, but they cannot be trusted. | |
| ▲ | tempfile 30 minutes ago | parent | prev [-] | | Public-facing LLMs are a horrible liability. |
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| ▲ | arrowsmith an hour ago | parent | prev [-] |
| See also: Germany's leader filing hundreds of criminal complaints against people who insult him on social media: https://rmx.news/article/germany-chancellor-merz-quietly-fil... |
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