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webbdev 4 hours ago

Meanwhile an account I created for a new product was permanently disabled by an automated system with no path for me to appeal to a human.

(If anyone at Meta/Instagram sees this I wrote a brief blog post with the details. Please help! https://addisonwebb.com/blog/2026-06-05-Can%20Someone%20at%2... )

Aurornis 2 hours ago | parent | next [-]

> Meanwhile an account I created for a new product

Meta requires the main account to be created for a person, not a product, business, or non-human entity. That's why you got hit with the "Please confirm you are a human" confirmation and then the account was locked for violating community standards, which require primary accounts to be people.

The community standards page in the links they sent you are pretty dense and it's easy to think you're not violating anything if you're not posting adult content and the other obvious categories. This is the section you violated:

> Create an account that represents a non-human entity, such as a business, pet, or fictional character

You have to follow the steps to set up a business page from your personal account. Sorry you didn't know this before going through the process, but it's important to read the proper channels for setting up business pages on all of the social media platforms these days. They're all dealing with an onslaught of spam and scam pages and they're under a lot of pressure to keep them out.

jjcm 3 hours ago | parent | prev | next [-]

This is extremely common, unfortunately, to a point where it's a known/expected outcome when you're first creating a brand or product page among those in the biz.

If this doesn't work, I'd encourage you to reach out to a brand/ad agency and pay them $100 to ask their meta contact to help you get unblocked. You pretty much have to know someone who knows someone at meta in order to create these.

Tip: Do not post about this on twitter or other platforms - you'll get a ton of automated spam.

qingcharles 25 minutes ago | parent | next [-]

Lots of Meta contacts on swapd.com who will take your money and unlock your account. Poster is already at the permanently banned stage, though, which means it's not a simple ticket for a Meta employee, which is normally the $500-1000 range. It's gonna be a $2000+ job.

Can also try here:

https://www.reddit.com/r/MetaLawsuits/

prox an hour ago | parent | prev | next [-]

Or just leave the pile of crap behind. The more we do, the less the whole system matters. Never been happier since I left last year.

And yes I can already hear the reply the “we need it for…” , sure as a company if you feel you need it. As an individual however, it’s time for the next thing. TikTok, Instagram and Twitter are old and worn and not it. Yesterday’s news. Social media couldn’t be less social if they tried.

Aurornis 2 hours ago | parent | prev [-]

> If this doesn't work, I'd encourage you to reach out to a brand/ad agency and pay them $100 to ask their meta contact to help you get unblocked.

I would not recommend paying anybody anything for this. The problem was that they tried to create an account for a non-human entity, which is against the rules. You have to have a primary account set up for a person, not a business.

Cider9986 2 hours ago | parent | prev | next [-]

Try using an anti-detect browser. They're built for making new accounts among other things.

spike021 2 hours ago | parent | prev | next [-]

I tried creating an entirely separate account for a meetup group and had the same problem. Nothing I tried worked.

basisword 3 hours ago | parent | prev | next [-]

They're awful with this. Any time I try to create an account to use for business purposes I'm asked for id within minutes and then they still ban the account. You need to fun everything through your personal account.

Aurornis an hour ago | parent [-]

> Any time I try to create an account to use for business purposes I'm asked for id within minutes and then they still ban the account.

That's because they require accounts to represent an individual. They're pretty clear that it can't be for a business or a non-human entity. You can set up a professional account from your personal account, but the account has to be for a person.

adamddev1 3 hours ago | parent | prev | next [-]

There's an excellent little book in German called "KI und der Neue Faschismus" [1] (AI and the New Fascism) where the author (Rainer Mühlhoff) tries to warn about the dangers of decisions based on opaque statistical models (like LLMs) instead of a clear, human auditable decision process.

[1]: https://rainermuehlhoff.de/KI-und-der-neue-Faschismus-Reclam...

sebastiennight 2 hours ago | parent [-]

Isn't there an EU law that allows any EU citizen the right to transparency and/or appeal as to automated decisions made about them?

Chu4eeno an hour ago | parent [-]

Yes, it's part of the GDPR (which really seems one of the most well-intentioned pieces of legislation once you read through it).

TZubiri 4 hours ago | parent | prev [-]

Did you create the account separately? Or as an asset of your main Meta account (like Meta Business Suite)?

I'm creating the accounts in Meta Business Suite, so I would have a recourse with my main personal account which can be linked to some adspend, so I'm assuming it will have better support channels than accounts created through an end-user interface.

webbdev 4 hours ago | parent [-]

This was probably my mistake. This is the first time I've ever done this so I just set up an account like a regular user. I didn't figure out how to link it with my Meta Business Suite until it was too late.

TZubiri an hour ago | parent [-]

just created a new "Asset portfolio" from my main facebook account, an asset portfolio is like a bucket that holds other assets like instagram accounts, but it's empty so far.

I used a different email which might have prompted a security review, it was instantly blocked "because it looks like it was created with unauthorized automation", I just clicked on submit a review and it asked for a phone number to verify with a code, and then an ID. I think this is pretty standard, the initial block reason can be whatever, it just works as a de facto way for Meta to manually approve accounts. There's a lot of spam, and scams going on, so it makes sense that they are implementing controls, I for one am happy to differentiate myself from people whose job it is to make multiple accounts and promote fake stories and businesses to scam the elderly or stuff like that.