I'm not asking for free labor. I'm asking that if someone sells me a product for a one-time cost, then I expect that product to continue working as it did when I bought it. If ensuring it "continues working" represents a cost to the developer, then they should reconsider charging one-time for the product.

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stronglikedan 2 hours ago | parent | next [-]

> they should reconsider charging one-time for the product

You wouldn't be able to afford it. It's well known at the time of purchase that online games will eventually become obsolete. Comparing that to tools is comparing apples to oranges.

Now, I do think that game companies should be compelled to make their servers available for others to host and maintain if they decide to stop hosting and maintaining them themselves. Some do, but all should be required to.

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wxre an hour ago | parent [-]

Okay well how about my EVSE (EV car charger)? Much more akin to a tool. I can't configure it now because it relies on a cloud interface and the company that sold it to me changed hands several times and now doesn't operate in the US. Now it's stuck thinking I want it limited to 28 amps rather than the 50 amps my new car can use.

	▲	Telaneo an hour ago \| parent [-]
		You should be entitled to a fix for that, yes (say, some way to connect it to Home Assistant, or just a physical switch somewhere). That or your money back so you can buy an equivalent product that isn't broken. I've seen discussions about this exact topic in Europe, but it's a hard topic to tackle, since the relevant services will usually shut down bell beyond five years, and by that time, the statute of limitations will have run out, so even if the product could in theory have lasted for 20+ years longer if you could just have it talk to the computer in your closet, or just flipped a switch to turn it into a dumb-mode where is still does the basics you don't need a clown for, you're out of luck.

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2 hours ago | parent | prev [-]

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