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Telaneo an hour ago

You should be entitled to a fix for that, yes (say, some way to connect it to Home Assistant, or just a physical switch somewhere). That or your money back so you can buy an equivalent product that isn't broken.

I've seen discussions about this exact topic in Europe, but it's a hard topic to tackle, since the relevant services will usually shut down bell beyond five years, and by that time, the statute of limitations will have run out, so even if the product could in theory have lasted for 20+ years longer if you could just have it talk to the computer in your closet, or just flipped a switch to turn it into a dumb-mode where is still does the basics you don't need a clown for, you're out of luck.