I think I've spent more on dropbox, lifetime, than most other subscriptions (it's also the first service i thought was worth paying a subscription for). I still pay for it. Drew built a great service.

On the other hand, I can't think of a single new feature they've introduced since 2011 that matters. All I care about is packrat and good syncing. Is there anybody that loves anything they've built in the last fifteen years? I feel like the company could have had a skeleton crew keeping the lights on and I wouldn't have noticed a thing.

Now, in 2026, all I want is for my coding agent to be able to grep the files in dropbox. Feel like dropbox will sooner rely on selling merch than offer something useful like that, though.

>On the other hand, I can't think of a single new feature they've introduced since 2011 that matters.

Honestly that's what I love about it. I work on something on my desktop. Then when I go to my laptop, everything is there too. It's great. When I get another computer I can just enable Dropbox, walk away, and all my projects, notes, pictures, etc. will be there. I pay them some amount of money per month and it just works and I very rarely need to visit the website or even click on the icon in my toolbar.

Sometimes I read notes on my phone and it's kind of annoying that I can't search through text using their app, but I generally consider that to be a problem with Android rather than Dropbox.

All I care about is packrat and good syncing.

For me that and end-to-end encryption (I know it's supported for teams now).

Instead they just added more annoyances over time. Every time I logged into the web interface, I would get stupid upselling advertisements (maybe don't badger your paying users with that nonsense)? I replaced the official client by Maestral years ago, because they switched to embedding a web browser, and the AFAIR the client was also trying to do upsells.

My wife were and I were customers for years. But we finally decided to terminate our subscription last year. Mostly because of the constant upgrade nagging + the orange guy taking office and Dropbox not providing E2E encryption on family accounts. So we switched to Proton Drive. It's worse in many ways, but at least it's E2E encrypted and doesn't shove upgrading ads in our faces all the time.

It's sad, Dropbox was really a great product.

There is a lot to be said for staying small and doing one thing really, really well. Any time a service I like tries to expand their business, usually to appease investors, that's when things start to go downhill and I start looking for alternatives.

> All I care about is packrat and good syncing.

That’s also what I care about, but the atrocious client (and the m1 thing) and the constant nagging in the web interface was too much. I cancelled and now use a mixture of icloud, airdrop, and rsync/sftp with remote servers.