| ▲ | The IBM-ification of Google?(zeroshot.bearblog.dev) |
| 47 points by sabatonfan 2 hours ago | 43 comments |
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| ▲ | raggi 6 minutes ago | parent | next [-] |
| > Look at the Railway GCP account ban situation. A literally billion dollar startup running on Google Cloud and Google just randomly snaps their fingers and deletes their account. Zero warning. No phone number to call. No account rep. Poof. Gone. It is actual insanity to me. A billion dollar customer gets the exact same automated middle finger as a low effort spam bot. Your B2B business is completely cooked if that is how you treat people. The enterprise cloud gravy train is right there and Google is standing on the tracks begging to get hit by the train. If you've been around a while you know that at any business critical scale at all you establish a relationship with your cloud provider and get an account manager. When you do this, you have a number to call. A billion dollar startup not doing this is a keen lesson for the CTO. Yes, Google likely screwed up here, but being unprepared for account problems, having no established relationship with your provider is a critical mistake. The article goes on to talk about Hetzner as an example: their pricing is great for individuals but they literally don't even offer account management relationships - even at scale they actively refuse them. There are equivalent stories of account terminations with Hetzner, which is also a key point: this isn't just a big business problem, at all. |
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| ▲ | coderenegade 10 minutes ago | parent | prev | next [-] |
| Google is in an incredibly strong position. They're a top tier AI vendor, and in a world where content creation is largely commoditized and outsourced to AI, advertising companies will determine what gets seen, and what gets buried in the noise. They control both generation and visibility of what gets generated. Facebook could be in the same position, but they aren't as strong in AI. OpenAI wants to be Google, but they don't have the advertising reach. Yeah, they aren't perfect or always necessarily the best in a given area, but to compare them to IBM is probably missing the forest for the trees. |
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| ▲ | ismepornnahi 7 minutes ago | parent | prev | next [-] |
| Why's this poorly written piece on top of HN? |
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| ▲ | KnuthIsGod 8 minutes ago | parent | prev | next [-] |
| All empires eventually decay and die. Wang, Bull, Unisys, IBM, DEC, the Mongolian Empire, the Hungarian Empire, Dutch Empire, the Portugese Empire.... they all exist in some form, but are shadows of their former selves. IBM died because it was forced to hire second raters to fill the ranks. Over time, the company became synonymous with failure and mediocrity. |
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| ▲ | hintymad 27 minutes ago | parent | prev | next [-] |
| > YouTube is eating itself from the inside out too One thing that I really really hate Youtube for is that they don't allow users to turn off their shorts. You can choose to "reduce" Shorts for a given session, but they come back right next time. That said, Youtube is tremendously valuable for its high-quality content. It's kinda like a restaurant. The service can be horrible. They decor can be hideous. But! I'm come back and pay as long as the food is delicious. |
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| ▲ | sakesun 19 minutes ago | parent | next [-] | | You can go to Google Account > Data & Privacy. Then pause Youtube History. There will be no more feed on Youtube home screen. You will only see your /subscriptions feed. Little trick for a more peaceful life. | |
| ▲ | kyrra 7 minutes ago | parent | prev | next [-] | | There's a new setting rolling out in the YouTube app. Go to settings > time management > shorts feed limit. Turn that setting on, and you can select how many minutes you limit to. There's now an option for "0 minutes". | |
| ▲ | SanjayMehta 8 minutes ago | parent | prev [-] | | On IOS/macos there's an app called "Unwatched for YouTube" which allows you to subscribe to channels via RSS (no need to login) and then you can turn shorts on/off per channel. It's free for now but the developer has plans for some kind of subscription for premium features. https://apps.apple.com/in/app/unwatched-for-youtube/id647728... |
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| ▲ | jeffbee 12 minutes ago | parent | prev | next [-] |
| "Everyone hates YouTube" is an argument that has a lot to overcome. All objective indicators suggest it is incredibly popular, and growing in popularity, pretty much across the demographic board. |
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| ▲ | crowcroft 3 minutes ago | parent [-] | | This is pretty common across social media as well, surveyed sentiment towards it often negative while usage is high. I suspect it's because of the addictive quality. |
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| ▲ | somesortofthing an hour ago | parent | prev | next [-] |
| Not the article's main point but I've never liked the "google killing products" complaints. People always talk about how big companies fail because they're unwilling to take risks and just recommit to their areas of strength, but this is what risk-taking looks like - you blast out products, see what sticks, and kill what doesn't. People who think it's a quality product won't be wary of whether it'll get killed - the quality itself is insurance against that. How many DAUs would stadia or hangouts or even reader have today? |
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| ▲ | csallen 26 minutes ago | parent | next [-] | | I'm sure that Google internally is well aware of the negative press that comes with product shutdowns, and is doing them regardless as a deliberate strategic tradeoff where they believe the benefits outweigh the costs. But it's very difficult to measure the costs, bc the #1 cost is lost trust, and how do you measure that? Many people simply won't sign up for a Google product bc they don't trust it'll be around long enough to justify the investment. These people don't show up in any metrics that you can reason about, and they're the least likely to take any surveys you might send out. At best, Google can guess what the impact is, and they might be wildly underestimating. I think a different strategic decision they could've made (and still could make!) would be to the do the opposite, and prioritize the benefits of keep projects alive over the costs of ruthlessly sunsetting then. They could say, "You know what, we have considerable resources. When we release something new, we're going to dedicate ourselves to keeping it running indefinitely." They wouldn't have to market them, or advertise them, or connect them to every new part of the evolving Google ecosystem, or make them particularly easy to find, or even keep them open to new signups. But just keeping them running as-is, indefinitely, and having customers tell each other, "It's Google, you can trust it, it's not going away," would be such a great PR win. | |
| ▲ | wrs 42 minutes ago | parent | prev | next [-] | | This is not about stickiness. People complain because they liked the dead product. Do you hear complaints about Google+ dying? Reader wasn't a risk, it was a product people loved that wasn't hard to run. It was just too boring to maintain, didn't support the ad monopoly, and Google dropped it for the next shiny monetizable object. Anyway, enterprise products are an entirely different ballgame where product support, and the reliability thereof, is measured in decades. The consumer product attitude is just a bad look, but things like the Railway incident are deal killers. | | |
| ▲ | antibios 29 minutes ago | parent | next [-] | | Reader was dropped in the run up to G+. I believe there was a strategic decision to try and get people to move to G+ and move both personal news and organisational news together. | | |
| ▲ | dekhn 18 minutes ago | parent [-] | | The leadership was never completely honest about why Reader was shutdown, and the stated reasons didn't pass some basic sniff checks. But it was easy to read between the lines: the executives' attention was on other things, and Reader was a threat to their growth. But also it was a passion project that a company like Google would struggle to keep updating since it brought in little revenue (even though there were hordes of people volunteering to maintain it for free in their 20% time). |
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| ▲ | blondin 5 minutes ago | parent | prev [-] | | Google+ couldn't handle spams. Inbox was an excellent execution. one needed the tech that made Gmail, and the other couldn't co-exist with Gmail? we will never truly know. |
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| ▲ | KerryJones 39 minutes ago | parent | prev | next [-] | | Most people would argue that Stadia would have many. Many people loved Google Reader. There are numerous examples of things that were great and were killed, because they hadn't monetized enough or "fast enough", and when you are chasing results on a quarterly basis, you can't always get things that will generate tremendous value with more time. | |
| ▲ | andrewxdiamond 38 minutes ago | parent | prev | next [-] | | I think the complaint about Google specifically is that they seem to do these things and commit to what seem to be whole lines of business without an actual business plan to make it viable. It’s one thing to take risks. It’s another thing to just guess without a plan. | |
| ▲ | spicyusername 39 minutes ago | parent | prev | next [-] | | I don't disagree with your point. It's interesting to imagine if there's some kind of middle ground where products could be launched without the pretense of them being permanent? I suspect at least some of people's frustration is that X or Y was pitched as something serious, which then grates some when it gets canceled. But maybe you can't launch a product without pretending it's going to be real because it'll be dead on arrival? | | |
| ▲ | rkagerer 16 minutes ago | parent [-] | | ...where products could be launched without the pretense of them being permanent Yeah, it's what Google used to do by releasing everything as "Beta". Gmail was in Beta for 5 years with millions of users. |
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| ▲ | cyberax 31 minutes ago | parent | prev [-] | | Can you name a good new Google product then? I just can't remember anything recent. I can't even remember any good recent _improvements_ to their core products. If anything, recent changes are more like downgrades than upgrades. | | |
| ▲ | fragmede 11 minutes ago | parent | next [-] | | Waymo's pretty good. | |
| ▲ | amazingamazing 24 minutes ago | parent | prev | next [-] | | Notebook LM is good. | |
| ▲ | erwincoumans 28 minutes ago | parent | prev [-] | | Gemini is pretty good. | | |
| ▲ | majormajor 13 minutes ago | parent | next [-] | | Is it any sort of leap over the product's it's copying? IBM made some decent (sometimes extremely good, even!) products in a lot of segments for a long time after losing their relevance as "driving the future of computing." But rarely as a segment-definer or introducer. | |
| ▲ | bigstrat2003 14 minutes ago | parent | prev [-] | | You're entitled to your opinion, but you're literally the first person I've ever heard say that. Even people who like LLMs seem to think that GPT and Claude are the good ones, with Gemini being B tier at best. | | |
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| ▲ | devjam 31 minutes ago | parent | prev | next [-] |
| While Apple does make nice hardware and appear to be listening to their users in that respect, don't forget that Tahoe has not been particularly well-received. |
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| ▲ | fumar 30 minutes ago | parent | prev | next [-] |
| Is this AI authored rhetoric? |
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| ▲ | amazingamazing 30 minutes ago | parent | prev | next [-] |
| I remember these types of posts saying Google is done because they shut down Google Reader. Google's stock was about $60 at the time. I look forward to reading this post and chuckling a few years from now. Doomers really do get more engagement, though. I have some friends in real life who complained about reader, and none of them even use RSS feeds anymore. I mean seriously? The one point I will make though is: these people complaining about Google shutting things down is really just funny. It's like complaining about people having abandoned side projects. A healthy organization tries things. Not everything works out or is cashflow positive. That's life. For reference Google has more employees than all Y Combinator companies combined. Keep in mind there are thousands of dead Y Combinator companies. A better complaint about Google would be the lack of polish on many products. Take Gmail. Google made haste in adding the "AI Inbox", and yet you can't even read threaded emails in reverse chronological order. People have been complaining about this for nearly its entire existence. With the talent, and now AI - there's no reason such a thing couldn't be fixed tomorrow. It's just CSS and there are tons of chrome extensions that implement this. C'mon... |
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| ▲ | majormajor 17 minutes ago | parent | next [-] | | I was thinking the other day that it's particularly weird that Gmail is so bereft of features after all this time. It's not that they've left it completely as-is "this is great, there is nothing to do"—but just that the things they have tried have been... kinda uninteresting and quite simple? It's weird to me that with the other AI features they've tried (including suggested responses and such in drafting new emails) there isn't anything, say, to make really good proactive suggestions for like "apply this label to all incoming emails like this." That sort of stagnation, though, and lack of their "trying things" really moving the needle compared to their decades-old ads product, makes me think they really are becoming the new IBM. IBM, in my estimation, has largely been irrelevant to the future of computing since the early 80s when MS ended up owning the PC story, but they have still had some quite solid stock prices runs at times over the decades (10x in five years at the end of the 90s, say). You can make a lot of money with a no-longer-that-interesting business. | | |
| ▲ | amazingamazing 11 minutes ago | parent [-] | | I honest to God cannot see how someone informed at all could call Google stagnant. Name almost anything and Google is on the frontier. Quantum computing, self driving, language models, network infrastructure, TPUs, etc. It's some sort of delusion on this website that Google is falling behind. Or more likely, wishful thinking. | | |
| ▲ | majormajor 3 minutes ago | parent | next [-] | | For self-driving, Waymo isn't technically Google anymore. ;) I don't know anything about Quantum so I'll defer to you on that one. In the LLMs/inference/ML space they seem to be great at theory and poor at execution until someone else shows them what the model looks like first. Similar to with cloud. Or with mobile. Or with voice assistants. Or with social (well, they never got there on that one even with the copy attempt.) Which is a classic "decline phase" behavior (see also Xerox, Bell). If all Google products outside of their research papers and labs had disappeared ten years ago, what product categories would be missing? | | |
| ▲ | amazingamazing 2 minutes ago | parent [-] | | YouTube has nearly the same MAU as Facebook. YouTube is definitely social, albeit different. The rest, well I respectively disagree. |
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| ▲ | shimman 5 minutes ago | parent | prev [-] | | Nah, they're right. Google can only afford to do this because there are literally two players when it comes to online advertising. Remove advertising from Google and suddenly they can't subsidize failing BUs. Kinda the point of preventing monopolies. They stagnate actual growth in the pursuit of profits. Americans don't benefit when Google is a trillion dollar company, but Americans would benefit if there was an actual competitive market. | | |
| ▲ | amazingamazing 3 minutes ago | parent [-] | | Sure, and 20 years ago Walmart dominated retail. And yet, Amazon is winning. Being #1 is never guaranteed. Defending your position becomes increasingly difficult. We're literally seeing this right now with AI. |
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| ▲ | jeffbee 3 minutes ago | parent | prev | next [-] | | What kind of sicko wants to read an email thread in reverse order? I worked on gmail for years and never heard the first whiff of this being a thing that any sane person wants. I would be willing to allow that there are probably some highly vocal people conditioned by OWA trauma who might have demanded this, but by no means a grassroots army. | |
| ▲ | diob 24 minutes ago | parent | prev | next [-] | | Yeah, IBM is nothing like Google, it's a weird comparison. | |
| ▲ | SanjayMehta 12 minutes ago | parent | prev [-] | | If you only use IMAP gmail is just good old email. I learnt about the AI inbox from your comment. |
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| ▲ | rvz 34 minutes ago | parent | prev [-] |
| No it is not. |
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