Chargeback. Literally the purpose of it is when you were charged for a service you never received

Enough chargebacks will threaten their merchant account

What do people in countries where chargeback is only possible for unauthorized transactions (which wouldn't apply in this case)?

	▲	gpm 4 hours ago \| parent \| next [-]
		The local equivalent of small claims court? Or the Sam Francisco small claims court that their terms of service seem to agree to. They don't have a leg to stand on here since the terms of service provide that they will refund you.
	▲	cpach 5 hours ago \| parent \| prev \| next [-]
		If it was for personal use, surely there would be some kind of consumer organization or ombudsman one could contact for advice? For B2B, I guess the local chamber of commerce might be able to advice.
	▲	philipwhiuk 4 hours ago \| parent \| prev [-]
		Complain to your politicians for better regulation?