Some managers are fine screwing power users when they feel they are big enough. I will never buy a Chamberlain garage door opener for their similar stance against the Home Assistant community

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xp84 5 hours ago | parent | next [-]

Same! I was burned by Chamberlain, twice. In my case I had bought a $40 retrofit device (it connected to the MyQ cloud and simply used RF to emulate a remote to open any brand of opener).

First, there was their debacle where they broke HA connectivity just for fun, meaning I couldn't use HA or Apple HomeKit anymore. Then, after a pretty routine reset of the opener (I needed to clear out some old remotes and re-learn them) I found that in some recent update of the 'app' or whatever, they'd deleted my brand of opener from their supported list, due to some IP dispute of some kind, leaving it unable to learn the same remote it had learned the year before. So, as peeved as I had been to have to use their ad-laden app, the myQ device itself was completely useless to me.

Never again.

Irony is I just moved to a house with a brand new MyQ cloud-connected door. I bought a RatGDO anyway and will never buy any of the devices in the myQ ecosystem, even though some look attractive. Closed system on purpose = never buy.

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bredren 7 hours ago | parent | prev [-]

Which garage door opener brands / models would you recommend?

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xp84 4 hours ago | parent [-]

Though I'm not OP, I will say that it seems like there are two brands that mostly have the market cornered.

Chamberlain/Liftmaster/MyQ is all the same company; they are a gross company that hates the idea of giving you control over your device. Zero LAN control story, Zero Homekit story, zero Home Assistant and no possibility of any of these.

Genie - whose "app" thing is called Aladdin Connect is the other one. There is a HA integration[1] for it, though it's cloud-dependent, no LAN story so again your ability to control it is subject the company's cloud servers being available, and to any future whim they may have. The Github for the plugin has issues reported, but no idea how widespread they are.

Looking at places like Home Depot it seems there's a brand called SkyLink[2] but it seems cheap in the bad way, and while it has its own "app" there seems to be no HA story whatsoever, so I assume kinda the worst of all.

Deeply uncomfortably, I would have to grudgingly acknowledge the practicality of buying from the gross Chamberlain, never using its MyQ BS, and connecting a RatGDO to it instead, which would give the best experience, even though giving them any business deeply offends me.

[1] https://www.home-assistant.io/integrations/aladdin_connect/

[2] https://www.homedepot.com/p/SkyLink-Side-Wall-Mount-Quiet-Ga...

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15155 29 minutes ago | parent [-]

> no possibility of any of these.

Except, you know, a UART?

https://ratcloud.llc/

	▲	xp84 13 minutes ago \| parent [-]
		Please read my comment again - I mentioned RatGDO and literally own one. My point was that there's no possibility Chamberlain would ever give you any of these things in the built-in Wi-Fi-connected hardware you've already paid them for. It is unfortunate to reward those weasels for their bad behavior by buying their device, even if one substitutes their own "brain" and never uses MyQ. But yeah, that may be the only practical option.