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nokeya 6 hours ago

I’m quite suspicious that they do that not because they understood or learned something, but because China requires physical buttons starting next year. And they simply don’t want to lose one of their biggest markets.

_the_inflator 5 hours ago | parent | next [-]

Despite China, IT development is a complete disaster in Germany. All car so called German car manufacturers UX/UI is horrible to say the least.

Dieter Rams is the only UX/UI designer, who became famous - outside of Germany. Hartmut Esslinger kind of popularized DR, what an irony, that two Germans made history, but of course not in Germany and even in Germany DR wasn't well known. Braun was a brand and statement, but because the devices were and still are extremely convenient. Braun never put design or beauty in the spotlight - it wasn't recognized as such and therefore not of value to capitalize on.

VW? "No one needs Apple Car or Android. We are the world wide Nr. 1 in car business, what does a computer company know about cars? hahaha"

Hubris, resulted into a failed attempt to build in 2 years a complete Car OS. It was so bad, I was mocked back then, because I bet against it.

I am the only one who successfully build a No Code platform in financial services that became such a hit internally, that it became the standard. dbCORE is its name.

Very long story, but design by committee is the norm in Germany, and since outsourcing is the way to go, vendors sell changes all the time otherwise they lose the customer.

Value chains like Apple or Google are inconceivable and no one in Business has a background in CS.

Porsche 997-2 had the best UX/UI there was. Fantastic blend of nobs and touchscreen. It blew my mind, really. This was 2008. The iPhone came to light 2007!

Really, highly impressive, extremely functional and almost no friction at all. 90% was top.

And to the haters: Show me any company or product from Germany in IT that is Top 100 globally. Only SAP is or has been featured somewhere below the bottom. And I gurantee you, no one fell in love with its UX/UI...

Archelaos 5 hours ago | parent | next [-]

> And to the haters: Show me any company or product from Germany in IT that is Top 100 globally.

Also I wouldn’t want to disagree with you outright, there are still a few important German companies in the IT sector (or related): Siemens, Infineon, Deutsche Telekom, Bechtle, TeamViewer come to my mind.

What Siemens exemplifies is that the strength of German industry is not pure software, but high-tech machinery. While Siemens and most of its spin-offs are doing somewhat okay, the stocks of its spin-off Siemens Energy have risen by ~700 % in the last 3 years.

lb1lf 4 hours ago | parent | next [-]

Where Siemens really shines, is in their fanatical devotion to after sales.

I rely on Siemens automation products at work. They give me end-of-life warnings a couple of years ahead - and maintain a spares inventory for a decade and change after EoL.

That basically ensures I am never caught out, and makes me more than happy to (grudgingly) accept all their ideosyncracies...

joe_mamba 5 hours ago | parent | prev [-]

>a few important German companies in the IT sector (or related): Siemens, Infineon, Deutsche Telekom, Bechtle, TeamViewer come to my mind.

None of them famous or being praised by customers for having amazing UI/UX though, because they're not consumer products, they're targeting engineers who either don't care about UX, or don't have a choice in the matter because their company is buying it, not them.

Cars on the other hand ARE consumer products and do need great UX, and German companies long forgot how to do that since they operate everything as a cost center and outsource everything they perceive ads no value.

>the strength of German industry is not pure software, but high-tech machinery

Yeah but there's more margins in pure software and more buyers in the world for consumer devices than for high tech machinery. Apple can probably buy all of Germany's machine tool makers if they wanted to. It's the perk of selling to 7 billion consumers in the world.

> the stocks of its spin-off Siemens Energy have risen by ~700 % in the last 3 years.

Just like every energy and defense stock in the world right now, but that's to be expected and somewhat offtopic for SW and UX.

If we look at some of their other consumer and healthcare spin-offs like Gigaset or Healthineers, they are doing insanely poor, which is embarrassing.

sandworm101 3 minutes ago | parent [-]

They havent totally forgotten. I drove a 2025 BMW last week and noticed many similarities to my favorite car, the '92 325IS. The speedo and tach both aligned in top gear, the thumb hooks were still perfect, and the cluster still dimmed enough for night driving. Someone at BMW still remembers how to do UI.

enaaem 2 hours ago | parent | prev | next [-]

Not IT, but I think Leica has the best camera design. At around the Leica M6 they decided that the design was done, and every future M camera is essentially an M6 clone.

donkyrf 5 hours ago | parent | prev | next [-]

My 992.2 has AA/CarPlay, and an outstanding user interface, with a nice mix of configurable displays and physical buttons. Fairly certain it is a top 100 product in it's market.

NetMageSCW 2 hours ago | parent | next [-]

Yes, I think Porsche has a responsive excellent design with their infotainment / button combination though recent SUV / sedan models have moved to capacitive buttons and more touch screen controls and worsened the experience.

To be fair, it is outsourced to Harmon/Kardon.

dotancohen 2 hours ago | parent [-]

Last month I spoke to a woman driving a Porsche SUV. I was appalled to hear that she is trading it in for a Tesla model Y. I drive a Tesla, and I love it, but it is nowhere near the level of a Porsche. She claims that the model Y is quieter then the Porsche and she loves the self-driving. I advised her to take the Tesla for a long test drive before selling her Porshe, she said that her son in law has one.

thefounder an hour ago | parent | next [-]

Little she knows that if she uses the “self driving” from Tesla is a trap.

kakacik an hour ago | parent | prev [-]

Marketing beats quality, also a valid approach.

Also a reason why suvs and their more ridiculous variants picked up so well. People don't need cars that are worse to drive, but sure as hell they want one because others have them.

dotancohen 21 minutes ago | parent [-]

Does Tesla do marketing? They don't advertise in my country.

BrentOzar 5 hours ago | parent | prev [-]

The cup holder situation, on the other hand… (992.1 owner)

donkyrf 4 hours ago | parent [-]

I've had to give up drinking trenta-sized Starbucks entirely.

NetMageSCW 2 hours ago | parent | next [-]

I found an add-on cup holder (similar to one I had for my NSX which had none from the factory) that clips behind the inner center console panel and the cup sits on (or near, depending on diameter) the floor. Unfortunately it is expensive for being a 3D printed part that needs better QC (had to sand the changeable cup part) (the NSX one was aluminum) but it works very well.

A better design would be to have a smaller diameter clip-in piece so you can size down when you have a smaller item.

anentropic 3 hours ago | parent | prev [-]

a good idea anyway

the_mitsuhiko 5 hours ago | parent | prev | next [-]

> VW? "No one needs Apple Car or Android. We are the world wide Nr. 1 in car business, what does a computer company know about cars? hahaha"

VW was supporting CarPlay from launch and the VW MEB dash was on all pro material of Apple for ages.

virtualritz 5 hours ago | parent [-]

Ever heard of CARIAD, the biggest trainwreck, er carwreck, of a software company south of the north pole?

6000 people to develop a software stack for VW.

Go figure. The fact VW supported CarPlay early is footnote in this comedy.

epolanski 4 hours ago | parent | prev | next [-]

Apple Car and Android Auto are on VW cars since a decade.

Comments about this dreadful UI/UX on german cars feels really decade old.

In any case I rent cars quite often, mostly get Korean, Japanese and German cars with few rare US ones, and I really don't see those differences across the board software wise.

They all suck, they are all slow, clunky and unintuitive.

holistio 4 hours ago | parent [-]

They are all like TVs. The native interface sucks, you plug Apple in and it's suddenly good.

I have never used the native UI of my Samsung Frame. I haven't used any car's own navigation or music app in at least a decade.

mh- 3 hours ago | parent [-]

Yep, except on my TV I don't have to leave Apple TV to adjust my climate control every time.

(Mk8 GTI)

symisc_devel 2 hours ago | parent | prev | next [-]

BMW's latest infotainment despite being intimidating for first time users is quite decent and intuitive compared to the horrors I saw from other German car makers.

brnt 25 minutes ago | parent | prev | next [-]

Actually... My 2016 Skoda Rapid let's me update the map for free through a user removable SD card. Pretty great UX compared to every other car I've ever had the displeasure of having to navigate with. Software is nothing special otherwise, but gets the job done. Car is 95% physical buttons through.

Also, my 2020 Mii Electric is 100% physical buttons. Pretty great.

Frankly, I am wary of anything but VWAG at this point.

microtonal 5 hours ago | parent | prev | next [-]

VW? "No one needs Apple Car or Android. We are the world wide Nr. 1 in car business, what does a computer company know about cars? hahaha"

I have no idea what you are talking about. I think all recent VW cars (since 2018) support Apple CarPlay and Android Auto. CarPlay works great with our VW ID.3.

Also, since a refresh a few years ago, the in-car system has had great UX/UI. We are perfectly happy with it and this is after almost two decades of iOS + having tried the systems of various different cars (including NIO).

We do not have anything to complain about, except more physical buttons would be nice, but the latest generation is bringing them back (e.g. the new ID.3 NEO). We are considering upgrading to the ID.3 NEO soon (or maybe Hyundai).

formerly_proven 2 hours ago | parent [-]

The facelift/software that was introduced with the ID.7 is really good (especially the navigation system with AR HUD), but you kinda have to consider that the HN user population is extremely US-centric and IDs aren't really available in the US, so I don't think it's surprising that the opinions on HN lag behind reality by a couple years there.

dangus 4 hours ago | parent | prev | next [-]

Total nonsense you’re spewing here. Especially for it being very country-biased in a world where giants like Volkswagen and BMW are highly international.

https://www.bmwgroup.com/en/innovation/innovation-network/te...

For example, BMW tech offices exist in Silicon Valley and Shanghai, among other locations.

German cars have been very well-regarded in terms of their automotive interfaces by the automotive press and reviewers as well as customers.

Watch any Doug DeMuro [1] video and on the subject of infotainment systems and you’ll see that BMW and Mercedes are up toward the top in terms of usability and customization.

You’ll see brands with good technology reputations like Kia refuse to put a GPS map in the gauge cluster while the Germans have been doing it for a decade plus now.

I will also remind us all that Mercedes beat Tesla to market on level 3 autonomy.

The only companies beating the German brands on tech are EV startups in China and companies like Tesla, but of course those companies are doing so mainly because they are replacing physical buttons with that technology, and generally integrating a lot of gimmmicks that are low hanging fruit compared to the things they can’t replicate as well like driving platform dynamics.

[1] I choose Doug DeMuro for this because he’s somewhat “in the middle” on technology. He prefers touch screens over purist physical controls for many functions but isn’t wildly biased toward them or incredibly tech savvy like the kind of person who blindly embraces Teslafication. He’s the kind of reviewer that will miss the “but actually there’s a setting for that” solution for his nitpicks, effectively showing the car as an layperson who isn’t techbrained but also isn’t your dad who wishes the screen was gone entirely.

lysace 5 hours ago | parent | prev [-]

100% agreed. I think it's safe to say that good software UX is incompatible with the way German hardware companies are generally run.

It's the same old story about how hardware companies can't do software UX, except extra amplified because of the strong emphasis on hierarchy, formal degrees and their, errm, heavy processes.

riffraff 6 hours ago | parent | prev | next [-]

I hadn't heard of this china regulation.

Perhaps we will have a "Beijing regulatory effect" positively impacting the world like the Bruxelles and California ones.

throw848tjfj 5 hours ago | parent | next [-]

Already happening, best example is worldwide grounding of Boeing 737 MAX. It was China who triggered it, not US authorities (protecting US corporation).

Similar thing with batteries on airplanes, tube trains, ferries and underground garages. China cares about fire hazard, other countries care about ideology.

wiseowise 5 hours ago | parent | next [-]

> other countries care about ideology

Not even ideology anymore, see US. Democratic country has been attacked in a biggest war since WW2, and they've decided to halt all support and attack Iran instead.

lqstuart 4 hours ago | parent | prev | next [-]

Too bad they don't care so much about factory worker safety or slave labor

phatfish 17 minutes ago | parent [-]

I don't think the bake-off to decide which superpower has the worst human rights record is going to land where you want it to. Hint, they both suck.

FWIW, I'll take the one not dropping bombs to keep their BFF happy, boosting right-wing shitheads, threatening to invade their real allies and slapping dumb tariffs on everyone.

noelsusman 5 hours ago | parent | prev | next [-]

China, famous for never putting ideology over policy.

Barrin92 3 minutes ago | parent [-]

unless you're going back to the cultural revolution, modern China is extremely pragmatic. It's a nominally socialist country that runs deregulated special economic zones with tens of millions of people and more economic competition than anywhere else.

The equivalent would be if the US started to run a socialist planned city of 15 million people somewhere, just for the sake of it. There's pretty much no other place that in the last 30-40 years has as much of a spread of policy experimentation as China has had.

Scroll_Swe 4 hours ago | parent | prev | next [-]

China glazing on HN, wow what a suprise!

3 hours ago | parent [-]
[deleted]
drstewart 4 hours ago | parent | prev [-]

Wow, that's amazing. What fire hazard are they preventing in their support for Russia's illegal invasion of Ukraine?

justonceokay 5 hours ago | parent | prev [-]

It’s funny you say that because the China “anti regulatory effect” of the 90s-2000s also had a great impact on quality of life for the world in its own way

ygra 5 hours ago | parent | prev | next [-]

Euro NCAP will also only give the highest safety rating to cars with physical buttons for common functions.

mihaelm 3 hours ago | parent | prev | next [-]

Dunno, people hate the all-touch trend so much (I've never come across someone who likes it), it surprised me it took them so long to reverse course.

Rebelgecko 2 hours ago | parent | next [-]

It seems cyclical. Maybe the people who stand up for good UX retire and it takes a few years for a company to realize that they're going in a bad direction.

Mazda used to have do the best most user friendly controls and bragged about it as a differentiator... but the new cx-5 is a touch screen-only monstrosity

beachy 2 hours ago | parent | prev | next [-]

Anyone exec wanting to move away from touchscreens and back to buttons would have flashbacks to Steve Balmer mocking the new iPhone and stabbing his fingers at the touch panel and making a fool of himself for eternity.

rossjudson 2 hours ago | parent | prev [-]

I have an Audi Q7 and a model X. Don't miss the physical controls of the Q7 at all. Given a choice between Tesla software and Android Auto, I'll take Tesla's.

Then again, I'm someone who likes the yoke steering, and invested a few weeks acclimating to the lack of steampunk turn stalks.

For physical controls, it always comes down to "What did you want to do?" There are very few that are actually needed.

mock-possum 5 hours ago | parent | prev [-]

So what’s the next link in this chain why is china ‘really’ requiring it?