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jazzpush2 15 hours ago

Now do service fees and 'convenience' fees. Every ticket I buy for a movie somehow costs $2 extra now. (As with everything else). Robbery.

dylan604 14 hours ago | parent | next [-]

My favorite is the local tax office charges extra for paying online vs going in to the office to pay in person. At first, I thought it was a way to recoup the processing fees as you're obviously paying by card online. The last time I paid in person with a card, that fee was not added on though. So they are charging you extra for not having to pay an employee to process your account.

perlgeek 6 minutes ago | parent | next [-]

What you really need are strong consumer protection offices, and the right for them to sue.

This has really helped in Germany.

mrWiz 3 hours ago | parent | prev [-]

Until a few years ago merchants were not allowed to charge credit card fees. In that case, online fees make a legally-allowable proxy for credit card surcharges.

bsimpson 13 hours ago | parent | prev | next [-]

The one that pisses me off is when the waitress tells you to pay with your phone, and it's charged a "convenience fee."

traderj0e 12 hours ago | parent [-]

I won't go anywhere that wants you to pay with phone period, cause it's just annoying and usually means bad food/service. If they somehow hid this fact until the end and wanted a fee for it, I'd just slap a bill on the table and leave. Don't think that's even a crime.

foobarchu 12 hours ago | parent | prev | next [-]

I looked at buying tickets for a local hockey game last week, and the venue goes through Ticketmaster. The service fees were exactly the same as the actual ticket cost, maybe the total 200% of the list price.

I ended up going to the physical box office, where they still charged an extra 40% of the ticket cost in service fees.

alexanderscott 6 hours ago | parent [-]

most large venues have a rev share agreement on these fees. they aren’t all going to the ticketing company.

micromacrofoot 14 hours ago | parent | prev | next [-]

usually the service fee doesn't even get refunded, which feels additionally foul

wccrawford 14 hours ago | parent [-]

I think that's exactly the point. They've charged you $2 to process the request. They did that work. Even if you get the money back for the event, they still did the job, so they won't refund the service fee.

micromacrofoot 13 hours ago | parent [-]

Sure, but imagine a brick and mortar doing that? "we paid our cashier so we can't refund you the full cost"

running the service is the cost of doing business

colechristensen 14 hours ago | parent | prev [-]

California, Minnesota, Maryland, and New York have

bsimpson 13 hours ago | parent [-]

And then the restaurant lobby got the CA one rescinded for restaurant junk fees, which were probably the biggest culprit most people encounter day-to-day.