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layer8 5 hours ago

I think the parent is saying that one should be aware that the whole LLM industry is still in an experimental stage and far from mature. What you want isn’t what’s being offered. I agree that there should be higher standards, but what we currently have is an arms race. The consequence is to factor that into the value proposition and maybe not rely too much on it.

Ucalegon 5 hours ago | parent [-]

SLAs should be standard for any paid service, especially on the enterprise side, but also on the consumer side. Being immature as a company does not excuse a lack of service delivery.

otterley 2 hours ago | parent [-]

Not every customer, even a paying customer, demands reliability at a particular level. Market segmentation tends to address those situations: pay more, get more.

Ucalegon an hour ago | parent [-]

'I don't want to hold companies to account for failing to deliver services, therefore I think everyone else should live by my permissive "standards".'

otterley an hour ago | parent [-]

They can be held to account when they fail to deliver what they promise! But what is promised for delivery is what's in the Terms of Service (i.e. the agreement). Nothing more. If it's not in there, you can't hold them to account for it.