Then you should offer to pay them for one. I’m sure they’d love to hear from you, and they could probably deliver one to you for the right price. But it will be a high price.

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Ucalegon 6 hours ago | parent [-]

They don't offer a ZDR [0] for files, even if you have a BAA or dealing with HIPAA data, no matter how much you pay them. Trust me, we have tried.

[0] https://code.claude.com/docs/en/zero-data-retention

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otterley 4 hours ago | parent [-]

I’m really confused. We were talking about SLAs, not other product features. Are you moving the goalposts?

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Ucalegon 3 hours ago | parent [-]

There isn't an SLA nor is there any protections around file uploads to their services. Two, bad, things can be true at the same time.

	▲	otterley 2 hours ago \| parent [-]
		Did you talk to them about purchasing an SLA? If so, what did they say?