| ▲ | Ucalegon 5 hours ago |
| They don't offer a ZDR [0] for files, even if you have a BAA or dealing with HIPAA data, no matter how much you pay them. Trust me, we have tried. [0] https://code.claude.com/docs/en/zero-data-retention |
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| ▲ | otterley 3 hours ago | parent [-] |
| I’m really confused. We were talking about SLAs, not other product features. Are you moving the goalposts? |
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| ▲ | Ucalegon an hour ago | parent [-] | | There isn't an SLA nor is there any protections around file uploads to their services. Two, bad, things can be true at the same time. | | |
| ▲ | otterley an hour ago | parent [-] | | Did you talk to them about purchasing an SLA? If so, what did they say? |
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