> We really need to just fix the laws.

This. There are something like 150 million Americans with a Google account, and these days it is more important than a phone number to have a working email.

Email is a utility. Email companies should be heavily regulated and controlled like phone or other utility companies.

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calvinmorrison 3 hours ago | parent [-]

I don't know if I agree it should be regulated like a utility, however I believe contracts and suspensions should require more work than a click of a button.

	▲	thephyber an hour ago \| parent [-]
		The ease of suspend isn’t the problem here. It’s that there is functionally no recourse once the suspension happens, justified or not. The only people who seem to get un-suspended are the ones who can generate news media outrage or who can call their friend who is a director/exec at the company. (Obviously this intuition is flawed, but it’s hurting the reputations of these SaaS providers.)