Swedes many times have a defeatist attitude towards companies and authorities, and expect that they will never get any help unless they have a right to it (from warranties or such).

The author doesn't mention ever contacting Apple to get his keyboard fixed. Maybe he could have gotten pleasantly surprised?

"Here’s hoping governments regulate laptop manufacturers to actually make repairable machines in the future."

However, this quote is not a surprise at all, and goes perfectly in line with Swedish philosophy. And the philosophy of this message board as well.

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stkhlm 5 hours ago | parent [-]

The author isn't Swedish. I've known him for 18 years. Not sure where this comes from.

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carlosjobim 4 hours ago | parent [-]

His name is Swedish or it could be Norwegian.

Anyway, did he contact Apple to see if they could help him out? Because sometimes Apple fixes these things for free.

I've had very good and very bad experiences with Apple support for hardware failures. It's worth trying to contact them, instead of calling for more government regulation.

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stkhlm 4 hours ago | parent [-]

He went through the Apple Icon -> "About This Mac" -> "More Info" -> Coverage Expired Details Button -> Clicked the Get Support button and ended up in an infinite loop of questions on the Apple website if I recall correctly.

Not great support on Apples side there.

	▲	carlosjobim 3 hours ago \| parent [-]
		That's not the point where you give up. That's the point where you call or e-mail the company to talk to a human. Hence my comment about defeatism. Sometimes you have to push a little bit before giving up and crying for the government to come help you. Big companies aren't unbending stone statues.