Thank you for providing your aviation knowledge to this discussion. What a classic example of tech people thinking that because they're smart, every other industry must be dumb and they can just jump in and fix it.

I also do not like this persistent tone of “everyone else is stupid; software would easily fix it” that pops up so often. Not all problems are easy to fix with some code.

To be clear, though, I don’t even have significant aviation knowledge. But this isn’t hard to learn about. That’s part of what irks me so much about this tone. It’s not just “I’m so smart” it’s “I’m so confident that you’re dumb that I don’t need to know anything about the domain you’re working in to know better than you”. Someone could ask ChatGPT why airports don’t have stoplights to stop traffic from crossing the runway and it would reveal the existence of this system.

Agreed, but I see this in every industry. And though it's certainly arrogant on some level, I think of it in a more positive light: people are generally optimistic and want to solve problems.

My grandfather had a rule at his business for 55-ish years: we welcome your ideas and suggestions, but not for the first year. You spend that time learning our processes, decisions behind them, pain points, areas that need improvement, etc. You also spend that time doing the work and hearing from your colleagues. Then you can (hopefully) make informed suggestions. That's not possible in every situation, but I like the intent.