| ▲ | wswin 8 hours ago |
| what's your solution to combat scammers? |
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| ▲ | whatshisface 8 hours ago | parent | next [-] |
| Let's say I'm sitting outside of your office with a bazooka and boxes of high explosives. You ask my why, and I say, "someone might try to rob this office." You say, "somehow, that does not persuade me that a stranger should loiter outside of my workplace with a massive stockpile of ordinance." I reply, "what's your solution to combat robberies?" |
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| ▲ | rtpg 7 hours ago | parent [-] | | let's say I put a lock on an office door. You say "Why? Bazookas will get through the door anyways". I don't know how I feel about this change but context does in fact matter about whether something is a good idea or not | | |
| ▲ | kelvinjps10 3 hours ago | parent | next [-] | | it already has a lock, by default you're not allowed to install apps in android you have to accepts a bunch of prompts and configurations (the key) and now you won't even have the key | |
| ▲ | fsniper 6 hours ago | parent | prev [-] | | Is it a lock? I buy a building and the builder put an id verification lock on the doors and I am not allowed to remove it. And they also require a separate one time fee of 2 to 5 percent of the purchase price. | | |
| ▲ | strogonoff 4 hours ago | parent | next [-] | | Metaphors have their limits. In physical world, there’s only so many people who can rob you if you do something stupid (like constantly give away copies of your keys to strangers), they will be very noticeable when they are doing so, and if you feel like something’s off you can always change the lock. On the Internet, an you are fair game to anyone and everyone in the entire world (where in some jurisdictions even if it’s known precisely who is the figurative robber they wouldn’t face any consequences), you could get pwned as a result of an undirected mass attack, and if you do get pwned you get pwned invisibly and persistently. Some might say in these circumstances the management company installing a (figurative) biometric lock is warranted, and the most reliable way to stop unsuspecting residents from figuratively giving access to random masked strangers (in exchange for often very minor promised convenience) is to require money to change hands. Of course, that is predicated on that figurative management company 1) constantly upping their defences against tenacious, well-funded adversaries across the globe and 2) themselves being careful about their roster of approved trusted parties, whom they make it easy to grant access to your premises to. | | |
| ▲ | AnthonyMouse an hour ago | parent [-] | | The trouble with your analogy is that physical reality works the same way. People have been committing mail fraud since the advent of post offices. Spies have been planting bugs on delivered goods since the invention of bugs. The thing that causes this isn't digital devices, it's long-distance delivery of goods and messages. Meanwhile installing software on your own device is the thing that isn't that. They're preventing it even when you're the owner of the device and have physical access to it. They're not installing a lock so that only you can get in, they're locking you out of your own building so they can install a toll booth on the door. |
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| ▲ | rtpg 4 hours ago | parent | prev [-] | | totally my point here. The actual shape of the thing starts mattering so much that at one point your metaphor is just completely useless for judging the actual tradeoffs |
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| ▲ | bonoboTP 8 hours ago | parent | prev | next [-] |
| Do you think regular desktop computer should be locked down like this too? Scammers can also tell people to run Windows programs. Should that be banned too? I'm fine with an opt-in lock-down feature so people can do it for their parents/grandparents/children. Also, just let people get used to it. People will get burned, then tell their friends and they will then know not to simply follow what a stranger guides them to do over the phone. Maybe they will actually have second thoughts about what personal data they enter on their phone and when and where and who it may be sent to. Same as with emails telling you to buy gift cards at the gas station. Should the clerk tell people to come back tomorrow if they want to buy a gift card, just in case they are being "guided" by a Nigerian prince scammer? |
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| ▲ | flomo 3 hours ago | parent | next [-] | | Keep in mind that Android has like a billion users who have never touched a Windows computer. (And unmanaged Windows was/is also a disaster zone.) Coming at this from a internet forum perspective is missing the scope of the problem. > I'm fine with an opt-in lock-down feature Me too, but it's really just some UI semantics whether this is 'opt-in' or 'opt-out'. Essentially it would be an option to set up the phone in "developer mode". | | |
| ▲ | Dylan16807 an hour ago | parent [-] | | There is a big difference between opt-in and opt-out that isn't semantics. You can't slowly discourage, deprecate and delete the default the way you can an opt-in, because too many people keep using it. | | |
| ▲ | flomo 17 minutes ago | parent [-] | | Yeah, I predict that "developer mode" will eventually be a setup option in the trust store, so you'd have reset the phone to get to it. With billions of Android users, there's only millions of people who need or really want this. So like 1%. My point is stop thinking about your mom's windows box and consider the scale. |
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| ▲ | pas 4 hours ago | parent | prev [-] | | Maybe? Let people form CAs, and if a CA gives out certs for malicious apps remove them. (Old apps continue to work, to publish new one get new cert.) Yes, sad, but works. People will learn about scams, but scammers are unfortunately a few steps ahead. (Lots of scammers, good techniques spread faster among them than among the general public.) |
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| ▲ | ajb 12 minutes ago | parent | prev | next [-] |
| The choice is not between "individuals are on their own against scammers" and "users are locked into Google vetting their phone". Users should be able to choose another organisation to do the vetting. They bought a phone, they didn't sell their life to Google. |
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| ▲ | RobotToaster 8 hours ago | parent | prev | next [-] |
| 'Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety.' - Benjamin Franklin |
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| ▲ | fluidcruft 8 hours ago | parent [-] | | 'essential' means can't be bothered to wait 24 hours (once)? | | |
| ▲ | yehat an hour ago | parent | next [-] | | Stockholm syndrome is so pity when detected. | |
| ▲ | bonoboTP 8 hours ago | parent | prev | next [-] | | Boiling the frog. | | |
| ▲ | xp84 5 hours ago | parent | next [-] | | I have to completely concur that it's probably one step toward an increasingly restrictive final state. Add a few "Are you sure?? You'll brick your phone!!!" warnings, then ID and age-verification mandatory (think of the children!!) | | |
| ▲ | hparadiz 5 hours ago | parent [-] | | Maybe it's not good idea for our entire civilization to use only two mobile operating systems controlled by companies that only want to make money. |
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| ▲ | fluidcruft 5 hours ago | parent | prev [-] | | Boiling the scammers and criminals is good. | | |
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| ▲ | dare944 5 hours ago | parent | prev | next [-] | | To do what I want with my own property seems pretty essential to me. | | |
| ▲ | fluidcruft 5 hours ago | parent [-] | | So install a different ROM | | |
| ▲ | JoshTriplett 4 hours ago | parent [-] | | And when you do that, you lose access to your bank, because bank apps routinely refuse to run on devices that leave the user in control (e.g. unlocked bootloader, rooted phone). Graphene and similar would be a much more acceptable solution if remote attestation of a locked bootloader were banned. |
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| ▲ | FpUser 42 minutes ago | parent | prev | next [-] | | >"'essential' means can't be bothered to wait 24 hours (once)?" Essential means to get fucking lost and let me do with the hardware I paid for whatever I want. | |
| ▲ | fsniper 6 hours ago | parent | prev [-] | | You are missing the part that new 24 hour process was a response to backlash. It was not even in their plan. | | |
| ▲ | JoshTriplett 4 hours ago | parent [-] | | Sounds like backlash needs to continue until it's clear that that isn't acceptable either. |
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| ▲ | supern0va 8 hours ago | parent | prev | next [-] |
| Would you support Microsoft doing the same thing to Windows? These are general purpose computing devices. It's sure taking a long time, but Cory Doctorow's talk on the war on general purpose computing is sure starting to become a depressing reality: https://www.youtube.com/watch?v=HUEvRyemKSg |
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| ▲ | tredre3 8 hours ago | parent [-] | | Microsoft is doing the same thing, they call it S-mode. A surprisingly large amount of computers are sold with Windows S. Thankfully S-Mode can usually be disabled even if your computer shipped with it enabled. Windows S mode is a streamlined version of Windows designed for enhanced security and performance, allowing only apps from the Microsoft Store and requiring Microsoft Edge for safe browsing.
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| ▲ | lukeschlather 8 hours ago | parent | prev | next [-] |
| All apps should be open source and subject to verification by nonprofit repositories like F-Droid which have scary warnings on software that does undesirable things. For-profit appstores like Google and Apple that allow closed source software are too friendly to scams and malware. |
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| ▲ | hasperdi 8 hours ago | parent | next [-] | | I don't think that's a realistic suggestion as as the quantity of applications are huge who are going to spend time reviewing them one by one. And and even then it's not realistic to expect that that undesirable things can be detected as these things can be hidden externally for instance or obfuscated | | |
| ▲ | lukeschlather 8 hours ago | parent | next [-] | | F-Droid exists and they have a much better track record than Google. I'm not actually serious, I just think if there's a single app repo that should be allowed to install apps without a scary 24h verification cooldown, it's Google's proprietary closed-source app store that needs the scary process, not F-Droid. | | |
| ▲ | silver_sun 7 hours ago | parent [-] | | Users don't have to wait 24 hours because Google Play store already has registered developers. Scammers can be held liable when Google knows who the developer of the malicious app is. | | |
| ▲ | xp84 5 hours ago | parent [-] | | Really though? Who is in jail right now for Play Store malware offenses? Or are we just talking about some random person in China or Russia who signed up with a prepaid card and fake information had their Google account shut off eventually. |
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| ▲ | collabs 8 hours ago | parent | prev [-] | | I think compared to the alternatives, this is the best answer. Even if you are a bank or whatever, you shouldn't store global secrets on the app itself, obfuscated or not. And once you have good engineering practices to not store global secrets (user specific secrets is ok), then there is no reason why the source code couldn't be public. |
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| ▲ | staticassertion 8 hours ago | parent | prev [-] | | That's absurd. | | |
| ▲ | RobotToaster 8 hours ago | parent | next [-] | | No more absurd than letting a megacorp control what I install on my own device. | | |
| ▲ | staticassertion 6 hours ago | parent [-] | | Instead the megacorp forces open source licensing, which doesn't solve any of this shit anyway lol |
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| ▲ | array_key_first 7 hours ago | parent | prev [-] | | It's also true, the best way to audit software is source-code and behavior analysis. Google and Apple do surprisingly minimal amounts of auditing of the software they allow on the Play Store and App Store, mostly because they can't, by design. It should shock absolutely nobody then that those distribution methods are much more at risk of malware. | | |
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| ▲ | dataflow 8 hours ago | parent | prev | next [-] |
| Not the parent or agreeing/disagreeing with them, but to your question: if you get creative, there are a lot of things you could do, some more unorthodox than others. Tongue-in-cheek example, just to get the point across: instead of calling it Developer Mode, call it "Scam mode (dangerous)". Require pressing a button that says "Someone might be scamming me right now." Then require the user to type (not paste) in a long sentence like "STOP! DO NOT CONTINUE IF SOMEONE IS TELLING YOU TO DO THIS! THIS IS A SCAM!"... you get the idea. Maybe ask them to type in some Linux command with special symbols to find the contents of some file with a random name. Then require a reboot for good measure and maybe require typing in another bit of text like "If a stranger told me to do this, it's a scam." Basically, make it as ridiculous and obnoxious as possible so that the message gets across loud and clear to anybody who doesn't know what they're doing. |
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| ▲ | anonym29 8 hours ago | parent [-] | | The people falling for social engineering now won't be protected by this either. You could gate the functionality behind verification of an anti-scam awareness and education training and certification course, scammers would coach people through the entire course and the verification step, and people would still be victimized. | | |
| ▲ | AnthonyMouse an hour ago | parent | next [-] | | > You could gate the functionality behind verification of an anti-scam awareness and education training and certification course, scammers would coach people through the entire course and the verification step, and people would still be victimized. The problem with this line of reasoning is that it proves too much, which really gets to the heart of the issue. If people are willing to be led to the slaughterhouse in a blindfold then it's not just installing third party code which is a problem. You can't allow them to use the official bank app on an approved device to transfer money because a scammer could convince them to do it (and then string them along until the dispute window is closed). You can't allow them to read their own email or SMS or they'll give the scammer the code. If the user is willing to follow malicious instructions then the attacker doesn't need the device to be running malicious code. Whereas if you can expect them to think for two seconds before doing something, what's wrong with letting them make their own choices about what to install? | |
| ▲ | fc417fc802 6 hours ago | parent | prev | next [-] | | That's unfortunate if true but it isn't a convincing argument to force the rest of society to live in proverbial padded cells. There's a minimum bar here. Some people probably shouldn't have online accounts and aren't responsible enough to manage their own finances. The rest of us are (hopefully at least marginally) functional adults. | | |
| ▲ | xp84 5 hours ago | parent [-] | | This is actually a really interesting problem. Some portion of the public (nerds) are competent to understand what running software even means and the rest (let's call them "sheep") are naive and helpless. A portion of the nerds (Evil Hackers) are easily able to coach any sheep to do any action. Obviously everyone should default to being a Sheep, and obviously it would be ideal if Nerds could have root on their own damn hardware. But how can one ever self-certify that they're actually a Nerd in a way that an Evil Hacker can't coach a Sheep through? "Yes, now at the prompt that says 'Do not use this feature unless you are a software engineer. Especially don't click this button if someone contacts you and asks you to go through this process.'... type 'I am sure I know what I am doing' and click 'Enable dangerous mode.'" | | |
| ▲ | AnthonyMouse 2 hours ago | parent | next [-] | | > Obviously everyone should default to being a Sheep This isn't actually that obvious, for a number of reasons. The first is that it causes there to be more sheep. If you add friction to running your own software then fewer people start learning about it to begin with. Cynical cliches about the government wanting a stupid population aside, as a matter of policy that's bad. You don't want a default that erodes the inherent defenses of people to being victimized and forces them to rely on a corporate bureaucracy that doesn't always work. And it's not just bad because it makes people easier to scam. You don't want to be eroding your industrial base of nerds. They tend to be pretty important if you ever want anything new to be invented, or have to fight a war, or even just want to continue building bridges that don't fall down and planes that don't fall out of the sky. Another major one is that it's massively anti-competitive. If the incumbents get a veto, guess what they're going to veto. This is, of course, the thing the incumbents are using the scams as an excuse to do on purpose. But destroying competition is also bad, even for sheep. Nobody benefits from an oligopoly except the incumbents. And it's not just competition between platforms. Think about how "scratch that itch" apps get created: Some nerd writes the app and it has only one feature and is full of bugs, but they post it on the internet for other people to try. If trying it is easy, other people do, and then they get bug reports, other people contribute code, etc. Eventually it gets good enough that everyone, including the sheep, will want to use it, and by that point it might even be in the big app store. But if trying it is hard when it's still a pile of bugs and the original author isn't sure anybody else even wants to use it, then nobody else tries it and it never gets developed to the point that ordinary people can use it. So maybe the scam we should most be worried about here is the one where scams are used as an excuse to justify making it hard for people to try new apps and competing app stores, and deal with the other scams in a different way. Like putting the people who commit fraud in prison. | |
| ▲ | fc417fc802 4 hours ago | parent | prev [-] | | > easily able to coach any sheep to do any action No. This assumption is the core fault with the entire line of reasoning. The typical sheep will not do arbitrary things for a stranger such as sending you his entire bank account because you told him he needed to pay an IRS penalty in crypto to avoid being picked up by the state police who are already en route in 15 minutes. It's a continuum. The question is how much of the low end needs to be protected by the system. Binning into discreet blocks to match your example, the question is where to place the dividers between the three categories - nerd, sheep, and incompetent. We don't care to accommodate the third. |
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| ▲ | dataflow 7 hours ago | parent | prev [-] | | Nothing is perfect, but by what percentage would you think scams that leverage sideloading would drop? 1%? 10%? 50%? 90%? 99%? | | |
| ▲ | anonym29 6 hours ago | parent [-] | | Compared the current paradigm, where you already need to enable developer options, allow installation from untrusted sources, and tap through a warning screen for each apk to be installed? Maybe 10-20%, generously. The people who are falling for it under current protections clearly are not reading anything they're looking at or thinking about security at all, they've fallen for social engineering scams and sincerely believe they're at imminent risk of being arrested by the FBI or that their adult child is about to be killed. They're in fight or flight mode already, not critical thinking and careful deliberation mode. If you were to rank everyone by gullibility, these people would largely be clustered in the top 1-2% of most gullible people. There is very little you can do to protect these people, realistically. | | |
| ▲ | Dylan16807 36 minutes ago | parent | next [-] | | > They're in fight or flight mode already, not critical thinking and careful deliberation mode. That actually sounds like an argument is favor of this restriction. If someone is in a position of deep trust with the scammer then waiting a day is nothing. But if they're in a panic, not thinking things through or calling anyone for advice, that state probably won't last 24 hours. | |
| ▲ | dataflow 5 hours ago | parent | prev [-] | | I guess I just don't believe your estimate. I think you're grossly underestimating how far we can get through these kinds of approaches. | | |
| ▲ | anonym29 4 hours ago | parent [-] | | That's fair, reasonable minds can disagree on the numbers and even magnitude here. What I would challenge you to consider is this: where do we draw the "good enough" line, where we finally stop sacrificing freedom over the devices we purchased under terms that originally included freedom, control, and ownership at the altar of protecting the vulnerable? Do scam victims need to be 0.1% of all Android users? 0.01%? 0.0001%? Should this extend to computers too - should local admin become completely unavailable to all Windows users? Should root become unavailable to all Mac users? To all Linux users? Should you be allowed to own technology at all, or merely rent it as a managed service, to protect those who cannot be trusted to own devices without getting scammed? | | |
| ▲ | dataflow 2 hours ago | parent [-] | | It really feels like you're replying to a completely different comment than mine? Absolutely nothing you're responding to here is consistent with what I wrote (except your very first sentence)... > What I would challenge you to consider is this: where do we draw the "good enough" line, where we finally stop sacrificing freedom over the devices we purchased under terms that originally included freedom, control, and ownership at the altar of protecting the vulnerable? There's nothing to challenge here. The method I proposed keeps you fully in control and owning your device. Anybody can follow that process if they want. It's not like I said each person has to get approval from Google before enabling developer mode on their phone. > Do scam victims need to be 0.1% of all Android users? 0.01%? 0.0001%? This is not some kind of paradox like you're making it out to be. A very reasonable starting point would be "get this scam rate down to match {that of another less-common scam}". Iterate until/unless new data comes along suggesting otherwise. > Should this extend to computers too - should local admin become completely unavailable to all Windows users? Should root become unavailable to all Mac users? To all Linux users? "Too"?! Where did I ever suggest root should be "completely unavailable" to all Android users? > Should you be allowed to own technology at all, or merely rent it as a managed service, to protect those who cannot be trusted to own devices without getting scammed? Where did I suggest any of this? |
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| ▲ | dminik 8 hours ago | parent | prev | next [-] |
| I'm going to break your kneecaps. Oh, what's that? You don't like it? Well, what's your solution to P=NP? |
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| ▲ | singpolyma3 8 hours ago | parent | prev | next [-] |
| If cooldowns work, put them on granting permissions. There are just as many scam apps in play store and this system does nothing to help with those. |
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| ▲ | GeekyBear 8 hours ago | parent | prev | next [-] |
| Tell the unsophisticated users that they would be safer inside the ecosystem that has always been a walled garden. Why destroy the ecosystem that gives you the freedom to shoot yourself in the foot? Turning Android into another walled garden removes user choice from the equation. |
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| ▲ | passwordoops 7 hours ago | parent | prev | next [-] |
| Like the ones constantly advertising across Google's plethora of platforms without any repercussions or possibility of recourse with Google? For my safety, of course. |
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| ▲ | fluidcruft 8 hours ago | parent | prev | next [-] |
| I suppose you could make the cooldown apply to the actual installed app. Like... when it's first installed it won't work for 24 hours and the clock doesn't start until you reboot. And then on boot it scares you again before starting the clock. And then "scares" you again after the cooldown. |
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| ▲ | themafia an hour ago | parent | prev | next [-] |
| Force the phones to be open so I can install my own OS on them. Then Google can do whatever they want with their OS and I can do what I need with mine. You might actually get phone OS competition. This is what the walled garden is actually meant to prevent. |
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| ▲ | JoshTriplett 4 hours ago | parent | prev | next [-] |
| "Warning: if someone is talking to you and walking you through this screen, you may be being scammed!" Done. |
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| ▲ | ReptileMan 2 hours ago | parent | prev | next [-] |
| China just executed couple of them that operated in Myanmar. Since we are hurling towards the bad parts in their dystopia anyway, why not also get the good ones? |
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| ▲ | steve_woody 18 minutes ago | parent | prev | next [-] |
| Don't install crap on your phone |
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| ▲ | jaimex2 3 hours ago | parent | prev | next [-] |
| We need to remove the play store from Android phones. People have been scammed there more than any other store. |
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| ▲ | userbinator 6 hours ago | parent | prev | next [-] |
| Something called personal responsibility and intelligence. ...which clearly companies don't want, because complacent mindless idiots are easier to brainwash, control, and milk. |
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| ▲ | lyu07282 6 hours ago | parent | prev | next [-] |
| But this has nothing to do with combating scammers in the first place, have you never used the play store before? It's overwhelmingly scam apps with the most intrusive ad/tracking shit imaginable. There are scammers openly buying sponsored search results for names of popular apps so their malicious app with similar name appears as the first result. |
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| ▲ | skeaker 8 hours ago | parent | prev [-] |
| [flagged] |
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| ▲ | wswin 8 hours ago | parent | next [-] | | You didn't even slightly research the topic of phone malware, browse /r/isthisascam for starters.
I don't say the problem is an "epidemic" and it doesn't have to be an epidemic to be addressed. | |
| ▲ | scoofy 8 hours ago | parent | prev | next [-] | | It's very obviously not irrelevant. Google is not going to let their main phone app product become associated with Grandma losing her savings! That's not going to help the free software folks... it's going to send everyone over to iOS. | | |
| ▲ | tavavex 7 hours ago | parent [-] | | > Google is not going to let their main phone app product become associated with Grandma losing her savings! How did they manage to survive as the grandma-account-draining brand for over 15 years, though? They're still the market leader. One of the best arguing tactics the pro-control side has come up with is "The way it works right now is JUST not good enough". And then you don't need to argue any further or substantiate that. You just force your opponent into coming up with new measures because obviously right now we have an emergency that must be dealt with immediately. So far, this reasoning has worked for program install restrictions, de-anonymizing internet users, all sorts of other random attestation and verification measures, and it will be used for so much more. My question to all that is - what has happened NOW that changed the situation from how it was just a couple years back?. Google hasn't been sitting idle for all these years, they've been adding measures to Android to detect malicious software and prevent app installs by clueless users - measures that were striking a balance between safety and freedom. Why is everything safety-related in the last few years suddenly an emergency that must be rectified by our corporate overlords immediately and in the most radical ways? How did we even survive the 2010s if people are less secure and more prone to being scammed with the new restrictions right now than they were back then? I'm not saying there's not an issue, but without hard stats, these issues will always be magnified by companies as much as possible as the wedge to put in measures that benefit them in ways other than the good-natured safeguarding of the consumer. In an open society, there's always a point where you balance the ability to act freely with ensuring that the worst actors can't prosper in the environment. Only one of these things is bad, but you can't have both. You need a middle ground. | | |
| ▲ | scoofy 7 hours ago | parent | next [-] | | > How did they manage to survive as the grandma-account-draining brand for over 15 years, though? 15 years ago ransomware effectively didn't exist and virtually nobody's grandparents did their banking on their phones. | | |
| ▲ | Dylan16807 28 minutes ago | parent [-] | | Insufficient answer. "The past 15 years" is asking about that entire period. If you want to compare a specific point in time, they asked what changed since "a couple years ago". A fair point-in-time comparison might stretch "couple" as far back as 2020 because of how they talked about surviving the 10s, but no further. So, 2020 or 2023 or so. Plenty of ransomware, plenty of phone banking. What changed since then? |
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| ▲ | lyu07282 6 hours ago | parent | prev [-] | | It's for the same reason governments all over started to implement "age verification" laws all of a sudden, they never tell us their real motivation. That we can only speculate on, but for many people it seems they just go along with it and believe them all on face value, that's what all the media does anyway. The overarching goal they all work towards seems to be total control and surveillance of people's information sources and communication. |
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| ▲ | fluidcruft 8 hours ago | parent | prev [-] | | I wonder whether scammers will switch to using PWA. |
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