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close04 5 hours ago

> but I would argue that my background made me uniquely situated to understand and care about these problems deeply enough to spend years of my life building a company in response.

Maybe but this line of argumentation also opens the door to more criticism. Anyone looking at Palantir from the outside only knows their reputation and involvement in unsavory projects before taking a job. You chose to take the job with that knowledge covering most of your field of view. You stayed to work for that company contributing to that kind of work. That's a signal that's brighter than the valuable experience you gathered there. Tech can be learned but the values needed to support or even tolerate Palantir's activities don't get easily changed.

The premise of your company pivots on trust, not technology, the same tech is known and available to everyone else too. And it's trust in you that you will do what you say, not that you can do what you say. The latter is a given, you clearly have the knowhow. The former is putting any promise in doubt.

> Cape routes your traffic through our US-based mobile core.

This sounds like an anti-feature when it comes to privacy or the paranoid.

> I say "Cape is not a honeypot" a lot just so I don't appear to be mincing words.

I appreciate you saying it but Crypto AG probably also said that a lot (figuratively).

> Cape does not keep this data.

Unfortunately you are limited in what you can do here. Having or processing this data for any amount of time, even without keeping it, puts you in the position to be compelled to provide it.

bsstoner 4 hours ago | parent [-]

This is valid feedback and it’s on us to earn trust over time through our actions. I will say that Cape is a company of almost 100 people from many different backgrounds. Prior to Cape I spent almost a decade at DuckDuckGo. We’re a group of people that is frustrated with the status quo in the telco industry and want to do better.

One of the efforts we’re working on now is an audit of our data retention claims. We recently posted an RFC on Reddit if anyone from this community has input: https://www.reddit.com/r/CapeCellular/s/zTn7HQ0emo

We plan to continue to do more things like this that increase transparency and build trust over time.