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gwd 6 hours ago

> 1. Think of Amazon as a search engine for products. 2. Amazon wants its site to be the lowest-price destination for products. 3. If Amazon finds your product on another website for lower than its own website, it'll just hide your listing from the search -- this is meant to be pro-consumer (when you go to Amazon you'll get the lowest price).

Stockholm syndrome at its finest -- reinterpreting "punishing a seller if an item is cheaper anywhere else on the internet, even a site they don't directly control" as "pro-consumer".

If Amazon really were a search engine for their own products, they should just give an accurate answer for their own site. If they really wanted to be pro-consumer, they'd say "Available cheaper here: ..."

ETA: Showing competitor's prices could still be a strategic win for Amazon. It conditions users to always first check Amazon; and most of the time if it's cheaper, the ease of one-click ordering and/or batching deliveries should make it worth ordering from Amazon even if it's a few dollars cheaper elsewhere.

RankingMember 18 minutes ago | parent | next [-]

Hell, even something as simple as their sorting/filtering is so broken/clunky as to be anti-consumer. Try sorting lowest-to-highest and seeing how hard it is to actually understand the final price of everything that pops up (amidst all the sponsored trash).

ChoGGi an hour ago | parent | prev | next [-]

> If they really wanted to be pro-consumer, they'd say "Available cheaper here: ..."

Which company does that?

noirscape 3 minutes ago | parent | next [-]

[delayed]

AlecSchueler an hour ago | parent | prev | next [-]

One claiming to be a pro-consumer search engine for products?

But plenty of companies do things like "If you find a cheaper quote we'll match it."

terminalshort 23 minutes ago | parent | next [-]

When has Amazon ever claimed that? And a price match policy makes no sense for a 3rd party platform like Amazon. That's up to the first party sellers.

5o1ecist 41 minutes ago | parent | prev [-]

> But plenty of companies do things like "If you find a cheaper quote we'll match it."

Do you believe this is done for the consumer, instead of increased brand recognition and customer loyalty?

Coincidentially, I have the cheapest bridge to sell! If you find a bridge cheaper than mine, anywhere, I'll even match the price!

mcmcmc 26 minutes ago | parent [-]

Are you serious? It increases brand recognition and customer loyalty precisely because it is good for the consumer

5o1ecist 10 minutes ago | parent [-]

The comment read as if it implied that companies are doing it for the consumer's benefit, instead of their own.

terminalshort 24 minutes ago | parent | prev [-]

And why would they want to be pro-consumer anyway? We want them to be pro-consumer because we are consumers. But they are Amazon. They are going to be pro-Amazon.

delecti 8 minutes ago | parent [-]

I mean, their very first Leadership Principle is "Customer Obsession", so they do at least ostensibly want to be pro-consumer. Though yes, obviously those "principles" are only in service to making money.

https://www.amazon.jobs/content/en/our-workplace/leadership-...

an hour ago | parent | prev | next [-]
[deleted]
an hour ago | parent | prev | next [-]
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libertine 28 minutes ago | parent | prev [-]

The elephant in the room is that Amazon keeps increasing their fees.

So if someone needs to adjust the price to accommodate Amazon fees, on Amazon, they're penalized.

Not to mention increasing ad costs, which at this point is another fee.

It's not for the benefit of the consumer, it's for the benefit of Amazon: Amazon wants people to buy on Amazon at the lowest cost for the consumer and at the highest margin for Amazon - they won't sacrifice their fees.