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hsuduebc2 4 hours ago

This is a serious problem. I think the only durable solution is legislation that requires these companies to provide access to your data, or at least a way to export or transfer it, even after an account ban. Otherwise, if they delete your account for any reason, even for a legitimate policy violation, they can effectively cut you off from information you have built up and stored over years. In Apple’s case, an account lock can even leave a device unusable.

I have read several blog posts from people describing how frustrating it is to have an account locked. Because Google, like many large companies, provides little to no effective support, the only thing that seemed to work was getting a post to trend on Hacker News so that someone inside Google noticed and intervened to resolve it.

akssassin907 3 hours ago | parent | next [-]

Fine, restrict the OpenClaw usage. Fine, cancel the AI Pro subscription. But nuking Gmail, Google Photos, Drive — years of irreplaceable personal data — as punishment for how you routed tokens? That's not enforcement, that's collective punishment.

No bank closes your checking account because you used your debit card at a competitor's ATM.

The offense and the penalty are in completely different weight classes. That's what makes this indefensible regardless of whether the policy itself is legitimate.

tgsovlerkhgsel 3 hours ago | parent | next [-]

Source that that is what is happening? Because everything I've seen looks like that the use of that one service is blocked, not the whole account.

akssassin907 an hour ago | parent [-]

Fair point, I was going off the "quoted suspension email" in the OP. If it's only the AI service and not the full account, that is definitely not as bad. Either way the zero-warning policy though is a big issue IMP.

tempaccount420 3 hours ago | parent | prev [-]

Looks like someone gave their OpenClaw a link to this thread.

hsuduebc2 3 hours ago | parent [-]

I have the same feeling.

gck1 4 hours ago | parent | prev [-]

Google does give you a way to export data partially if your account is banned.

But that's still not enough. I can't easily reconstruct this data in a way that will be usable to me, not without having something like Gemini build a UI for me. Oh wait.