failing to manage HN in my sleep is more like it

Your sleep is more important than our work distraction.

Which is fine! I don't mind if it's down for a few hours. It reminds me that it's just a place to stop by for a bit before moving on. Like a digital coffee shop that sometimes has a leaky pipe and isn't open right at 7am.

I hope it doesn't change (much).

You're still a miracle worker. Single-handedly managing a well-known fully user-contributed site not just technically but moderation in contentious times like these and still keeping it working well and encouraging a positive user community can't be an easy task.

No worries, please take care of your sleep and thanks for all your hard work

We all have our moments, and I personally consider HN to be “best effort”, almost like a volunteer project. I’m not certain I’m correct: but thats the optics I have so my expectations are adjusted to that.

So don’t beat yourself up please.

When I worked for “SaaS unicorn” we typically had multiple levels of escalation, and acknowledging would have done nothing because the alarm would continue firing until fixed. Not sure what’s changed in 15 years of ops, I had assumed it would be better now- I can’t imagine silencing an alert totally by acknowledging it- if its still occurring.

I’m totally fine with how you handled it, if anything I am thankful. But that seems to be a system I would improve if I had the time.

“mute” is different than “resolve” to me, and both should exist. (Where mute is an acknowledgement of an issue as ongoing.)

And that is a good thing. Sleep tight!

Time to train an AI agent on your moderation activity and get some well deserved sleep!

I was starting to think you never slept, I remember that one time I emailed you at 1am. :)

Do you have nightmares of failing to manage HN when you sleep too?

I appreciate what you do. Hope you got some rest when it was all over.

You deserve a lot of rest!

Yeah, I mean how dare you?! I pay good money for high uptime SLAs! :)