| Which honestly is crazy to me. I have a Rivian, and to say the software is disappointing would be an understatement. There are heisenbugs galore; some examples: * Doors refuse to open * Lose the ability to control media playback using any controls * Any button in the UI just opens and closes the windows Granted, I'm a server side/backend engineer mostly, and I don't know much about writing software/firmware for a very hostile emf environment. But if any project I worked on had bugs like this, fixed at the rate they're fixed on Rivian, I would assume a badly flawed architecture or non existent technical leadership Yet VW paid billions for this very software. I can't imagine how bad it must've been on their own stack that they gave up and bought this other seemingly broken stack |
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| ▲ | WaxProlix 2 days ago | parent | next [-] | | This sounds nothing like my experience, you should get that vehicle serviced. | | |
| ▲ | amluto 2 days ago | parent | next [-] | | Service can’t do anything about the state machine being wrong. The Rivian app does not permit you to send a command to the car while the app thinks the car is processing a command. Trunk opening? You can’t unlock the door. On top of this, if you try to open the trunk while outside Bluetooth range and then Bluetooth connects, you are still stuck waiting for the pending command to complete. Oh, and the ridiculous “hey let’s always remind you that you own a Rivian” Live Activity seems to synchronize on a schedule that involves being hours and hours out of date. The Rivian app sucks. | | |
| ▲ | WaxProlix 2 days ago | parent | next [-] | | I agree that the app leaves something to be desired - my personal pet peeve is that it shows stale or cached data while waiting to do some async update, leading to just outright fabricated charge or lock state. Never had those kinds of problems with the truck's software proper though | |
| ▲ | cryptoegorophy a day ago | parent | prev [-] | | Why can’t they just copy Tesla? Chinese manufacturers do just that and skip the hard steps |
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| ▲ | Hovertruck 2 days ago | parent | prev | next [-] | | Same, I've had mine for a couple of years now with no notable software issues at all. | |
| ▲ | Robdel12 a day ago | parent | prev [-] | | This comment is pretty funny to me, as a car guy. What’s there to service? It’s a software issue. | | |
| ▲ | zamadatix a day ago | parent | next [-] | | Presumably, but you don't really known until you pay to take it in for service and they tell you there is nothing wrong but they don't have a fix (gee, great experience). On the "know it's software" side e.g. I had what appeared to be random issues with audio crackling on my PC I assumed was software/driver related, it turned out there was a faulty USB hub causing an issues for the whole bus but it was just most apparent in the audio device. Stuff like "Doors refuse to open" is vague enough it could be a similar kind of issue which needs physical service/replacement rather than just a software update, especially if other buttons are triggering completely separate actions with the windows. Or it could very well be 100% software issues, which could be more apparent with additional details like "only does it after transitioning from this screen or pressing things in this order" type problems. | |
| ▲ | WaxProlix 18 hours ago | parent | prev [-] | | As a car guy you should know that there's tech in cars these days. Or do you calibrate everything from tpms monitors to re pointing/tunes in your garage? If something's wrong with your car's head unit firmware or android auto connection or whatever, of course you'd have a technician look at it? | | |
| ▲ | Robdel12 2 hours ago | parent [-] | | > Or do you calibrate everything from tpms monitors to re pointing/tunes in your garage? Pretty much, yeah. I race SCCA and build race cars. Exactly why I want nothing to do with these, you don’t own it. You’re leasing the hardware that’s hogtied to the software. |
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| ▲ | mbesto 2 days ago | parent | prev | next [-] | | I own a Rivian too, and previously owned a Tesla. While I too have my gripes about the UX on the Rivian, it still beats the cr*p out of a Tesla. | | |
| ▲ | Rover222 a day ago | parent [-] | | Just curious in what ways, since you've actually owned both. I've only had Teslas, but I like the looks of Rivians. |
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| ▲ | m463 a day ago | parent | prev | next [-] | | stuff like that happens with tesla. one funny one is that periodically you can trigger the "more cowbell" rainbow road easter egg. You can cancel the road animation, but you can't cancel the easter egg music or control the volume. | |
| ▲ | 2 days ago | parent | prev [-] | | [deleted] |
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