Service can’t do anything about the state machine being wrong.

The Rivian app does not permit you to send a command to the car while the app thinks the car is processing a command. Trunk opening? You can’t unlock the door. On top of this, if you try to open the trunk while outside Bluetooth range and then Bluetooth connects, you are still stuck waiting for the pending command to complete.

Oh, and the ridiculous “hey let’s always remind you that you own a Rivian” Live Activity seems to synchronize on a schedule that involves being hours and hours out of date.

The Rivian app sucks.

I agree that the app leaves something to be desired - my personal pet peeve is that it shows stale or cached data while waiting to do some async update, leading to just outright fabricated charge or lock state. Never had those kinds of problems with the truck's software proper though

Why can’t they just copy Tesla? Chinese manufacturers do just that and skip the hard steps