I’m not sure those who speak like that are equipped to understand how offensive their words and tone can be.

It suggests a decision can be reversed with a quick call, which questions one’s choices or conviction. As if to suggest the choice was made without considerable thought and care. It’s such an unserious tone to a moment that’s very serious to the other.

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Groxx 4 hours ago | parent | next [-]

I think it's because it's almost never accompanied by "we may have fucked up, please help us understand how to fix it now and in the future".

It's almost always (like this time) "I'm sorry you feel that way, please spend more of your free time<EOF>", and sometimes (like this time) "[we're doing it anyway but maybe we'll make some changes]".

It feels insulting because it is insulting. The decision has been made, they just want to not feel bad about you being insulted.

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jwrallie 3 hours ago | parent | next [-]

Changing the medium to a private conversation also means not committing to any decision publicly for as long as possible. It feels like damage control and protecting your own image (the person posting with respect to their company) as opposed to addressing the real issue promptly and transparently.

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baobun 3 hours ago | parent | prev | next [-]

Another reason in context of public forums is that it's dismissive of any concerns or questions raised: If a call would be sufficient, that implies they think that nobody else cares.

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makeitdouble 3 hours ago | parent | prev [-]

At some point, "quick calls" are used for discussions that they don't want a trace of.

So, even in the best "sorry we screwed up" scenario, the quick call covers their butt and let them leeway to backtrack as needed. That's also part of why we viscerally react to opaque meetings IMHO.

	▲	Groxx 3 hours ago \| parent [-]
		oh yes, completely agreed: https://news.ycombinator.com/item?id=45831721

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jacquesm 5 hours ago | parent | prev | next [-]

> As if to suggest the choice was made without considerable thought and care.

I guess it acts as a mirror of sorts though, because that's precisely how this decision appears to have been made in the first place. But it's clear that whoever represents Mozilla there is already assuming the fault lies with the person that just got kicked.

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netsharc 4 hours ago | parent | prev [-]

The first sentence of the top reply ("quick call") was already cunty:

> I'm sorry for how you and the Japanese community feel ...

That may seem like an apology, but it's more a dismissing their issue as "that's a you problem".

	▲	jack1243star 4 hours ago \| parent [-]
		To give them the benefit of doubt, English may not be their first language, so they might not be aware of the implication this comment gives. It would be such irony if they asked GPT to reword it to a more polite tone though...