The first sentence of the top reply ("quick call") was already cunty:

> I'm sorry for how you and the Japanese community feel ...

That may seem like an apology, but it's more a dismissing their issue as "that's a you problem".

To give them the benefit of doubt, English may not be their first language, so they might not be aware of the implication this comment gives.

It would be such irony if they asked GPT to reword it to a more polite tone though...