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nemomarx 8 hours ago

First principle is that customers will choose whoever has the cheapest flights in general, and airlines that try to market on having an inclusive price without surprise fees suffer anyway because the real cost is closer to fees.

The second is price discrimination - think current McDonald's prices. Soaking people who can afford it and letting people who are very frugal navigate your confusing system and membership etc is worth a good amount of money

ghaff 7 hours ago | parent | next [-]

I'll just amend to say that many on this forum are probably not super price-sensitive. But, within the broader population, many people are going to be more or less unconditionally looking to shave $100 off their family vacation. Which encourages a lot of a la carte nickel and diming over all-in charges.

cats_4_freedom 7 hours ago | parent | prev | next [-]

Nope. A good airline is hard to find (as long as they aren't f@sc1st$)

cats_4_freedom 7 hours ago | parent | prev [-]

Not entirely true with the cheapest = first. I've been using a reputed and magnanimous airline for years and it doesn't matter what the other low-blow contenders are offering.

As long as it's in my anticipated budget, I want comfort, consistency, and courage. These undercutters have me scared they shaved off a wing to save on price. @#$% them. I fly with my airline, and these jerkoffs who want to bend over for fascism can die with it.

nemomarx 6 hours ago | parent [-]

Out of interest, which airline? I've never found a particularly good one in the us.

raw_anon_1111 5 hours ago | parent [-]

I absolutely love Delta. I’ll fly other airlines domestically occasionally. But I have found their customer service to be top notch and they have the best web interface/app.