The ability to think. If it can't think in the first place, it can't get confused. Whether it's "real AI" or not depends on semantics of that you consider AI to be:
* If you think it's something that resembles intelligence enough to be useful in the same way intelligence is and to seem to be intelligence, this is clearly it. The "plant based meats" of AI.
* If you think it means actual intelligence that was manufactured by a human, this is not that. It's shockingly impressive auto correct, and it's useful, but it's not actually thinking. This would be "artificially created intelligence"; in essence, real intelligence with an artificial origin. The lab grown meat of AI.
For the latter, I really think it needs reasoning ability that isn't based on language. Plenty of animals can think and reason without depending on language. Language is a great carrier of intelligence, which is why LLMs work so well, but language is not the foundation of intelligence.
That said, I think "confused" is a fine enough anthropomorphization. I refer to things like Bluetooth issues as the machine getting confused all the time. Back in the day, Netflix would often have problems with the wrong image showing for a show, and I called that "Netflix getting confused". We know it's not actually getting confused.