| ▲ | vlovich123 6 days ago |
| How does Apple know the owner of the product has authorized the HW change? There’s a secondary argument you could make here whereby because the replacements must be valid Apple parts that have uniform behavior and tolerances, the strength of the secondary market is stronger and Apple products have a stronger resale value as a result, because you’re not going to encounter a MacBook with an arbitrary part replaced that you as the second-hand buyer know nothing about (this is why the secondary market for cars doesn’t work without the ability to lookup the car history by VIN). |
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| ▲ | userbinator 6 days ago | parent | next [-] |
| Apple doesn't need to know. Once it's sold Apple is no longer the owner. |
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| ▲ | kube-system 6 days ago | parent | next [-] | | And when Apple designed their products, they get to decide how to design it. You can do whatever you want with your computer. But nobody has to design it the way you like it. | |
| ▲ | aurareturn 6 days ago | parent | prev | next [-] | | What happens when you indirectly cause the machine to fail by installing some shout 3rd party part? Are you still going to claim warranty? Walk into an Apple Store to ask for help? | | |
| ▲ | userbinator 6 days ago | parent [-] | | We have the https://en.wikipedia.org/wiki/Magnuson%E2%80%93Moss_Warranty... to rely on. | | |
| ▲ | aurareturn 6 days ago | parent [-] | | Huh? Explain more. | | |
| ▲ | rcxdude 6 days ago | parent [-] | | Generally speaking companies are not liable for failures due to the customer's own modifications to the product. | | |
| ▲ | kube-system 6 days ago | parent [-] | | Practically speaking, however, they are liable for the time to service those customers and diagnose product issues to determine that the customer was at fault. And, that extends to any future buyers of used devices. And, any resulting displeasure from customers, even though it wasn't Apple's fault. These sorts of things are exactly the types of problems that exist in the used car market, for exactly the same reasons. | | |
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| ▲ | fastball 6 days ago | parent | prev [-] | | What about a work computer? You're not the owner, but presumably you appreciate when can feel that your work computer is still secure. | | |
| ▲ | userbinator 6 days ago | parent [-] | | If it's owned by the company then I don't care what they do since that's no longer my responsibility. |
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| ▲ | doubled112 6 days ago | parent | prev | next [-] |
| That car comparison doesn't work here. You can't be sure about the true history of a car, only what was reported. When I replace a wheel bearing assembly in my driveway, you still can't see that by looking up my VIN. Nobody knows except myself and the person I bought the parts from. Was it a dealer part? An OEM part? A poor quality replacement? Can't tell without looking. This might actually support Apple's side of the argument, although I do not. I don't think we need some Carfax equivalent for MacBooks. |
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| ▲ | chongli 6 days ago | parent [-] | | This might actually support Apple's side of the argument, although I do not. I don't think we need some Carfax equivalent for MacBooks. In some ways, Apple's scheme is better than Carfax. In other ways, it's worse. It's worse because you can't get access to the repair history of a device. It's better because you can actually have a reasonable degree of confidence that no "driveway repairs" have taken place since Apple's scheme is not known to be broken. | | |
| ▲ | ryandrake 6 days ago | parent | next [-] | | I think we should stop using "driveway repairs" as a derogative term. There's nothing wrong with a car owner repairing their own car. Years ago, that was a very usual, normal thing to do. I replaced my own wheel bearings in my garage, and have been driving on them for 5 years. It's not that difficult, and doing it yourself doesn't make your car unsafe or defective. Kind of scary how "repairing your own things yourself" has fallen so far out of fashion. We should be applauding and encouraging people to build these kind of skills, not insulting them. | | |
| ▲ | doubled112 5 days ago | parent [-] | | I would have thought most people here are doing much more complicated work all day. All four bearings are part of an assembly that bolts in. 8 or 12 bolts depending on position. I'm lucky that I don't even need a press. The wheel comes off (5 bolts), the brakes come off (2 bolts), the axle/hub bolt comes out (1 bolt), and then on the front there are four bolts holding the assembly to the car. On the rear, nothing holds it on except that hub bolt. Use a torque wrench to get them to spec. The kits came with new bolts. The axle bolts go on tight tight. |
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| ▲ | buzzerbetrayed 6 days ago | parent | prev [-] | | This is my biggest complaint with the strict "my device, my rules" people. I want Apple to lock down my device to customization, repairs, etc.. I know I am never going to install an app through means other than the app store, even if I could. I know I'm never going to repair my device through anyone other than Apple, even if I could. I want to know that my device will be a $1,000 paperweight to anyone who steals it. I want to pay Apple to ensure there are no "driveway repairs". A number of years ago I accidentally ended up with a second hand iPhone with a shitty "fake" screen repair. I had no way of knowing it wasn't an Apple screen. But it fucked me over as soon as it started failing a couple months after I bought it. I get tired of the people demanding that a company, with willing, paying customers, isn't allowed to protect their customers because they want something the company doesn't offer. Fuck right off with that shit and buy from a company that does offer that. | | |
| ▲ | bluescrn 6 days ago | parent | next [-] | | Apple aren’t aiming to protect buyers of pre-owned devices. If they could get away with it, they’d likely prevent resale entirely. | | |
| ▲ | bzzzt 6 days ago | parent | next [-] | | Why would they? Lots of people sell their old phone to pay for the latest model. Killing the resale value will decrease new sales. | | |
| ▲ | pasc1878 6 days ago | parent [-] | | Resale through Apple only - Apple already will give you discounts if you upgrade some things. So the resale value will continue albeit at a fixed price | | |
| ▲ | bzzzt 5 days ago | parent [-] | | They offer a pittance compared to the 'normal' second hand market. If people can't get enough for the phone the upgrade will not be bought. |
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| ▲ | Bud 6 days ago | parent | prev [-] | | [dead] |
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| ▲ | worthless-trash 6 days ago | parent | prev [-] | | I feel your'e just mad because your expectations of buying a second hand phone were not met. | | |
| ▲ | vlovich123 6 days ago | parent [-] | | I had a similar experience myself paying for screen repair in SF and getting back a phone with a butchered display. Why wouldn’t you get mad for spending money and not having your expectations met? | | |
| ▲ | koiueo 6 days ago | parent [-] | | This is solved by repair shop warranty and reputation. They butchered your repair, you demand a fix or a compensation for a new phone. That's what customer protection laws are for. | | |
| ▲ | chongli 6 days ago | parent [-] | | If you need consumer protection laws then clearly reputation isn’t worth much. The issue with reputation is that society has grown so large and impersonal that we’re constantly facing interactions with unknown people. | | |
| ▲ | koiueo 6 days ago | parent [-] | | I'm sorry for my candor, but your argument is so silly, it rubs me the wrong way. Laws are how society operates. If you need traffic rules (those are defined by laws fyi) then clearly individual's ability to drive isn't worth much. Let's abolish car ownership, make Apple operate all ground transportation and prohibit anyone else from deciding where Apple-operated cars go, what are operational hours and where the stops are. | | |
| ▲ | ryandrake 6 days ago | parent [-] | | > Let's abolish car ownership, make [car manufacturers] operate all ground transportation and prohibit anyone else from deciding where [manufacturer]-operated cars go, what are operational hours and where the stops are. Shhhhhh! Don’t give them any more bad ideas or they might actually do it. |
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| ▲ | N19PEDL2 6 days ago | parent | prev [-] |
| It wouldn't be difficult for Apple to add a page in the device settings that shows whether the device contains any non-genuine components. |
