I had a similar experience myself paying for screen repair in SF and getting back a phone with a butchered display. Why wouldn’t you get mad for spending money and not having your expectations met?

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koiueo 6 days ago | parent [-]

This is solved by repair shop warranty and reputation.

They butchered your repair, you demand a fix or a compensation for a new phone. That's what customer protection laws are for.

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chongli 6 days ago | parent [-]

If you need consumer protection laws then clearly reputation isn’t worth much. The issue with reputation is that society has grown so large and impersonal that we’re constantly facing interactions with unknown people.

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koiueo 6 days ago | parent [-]

I'm sorry for my candor, but your argument is so silly, it rubs me the wrong way.

Laws are how society operates.

If you need traffic rules (those are defined by laws fyi) then clearly individual's ability to drive isn't worth much. Let's abolish car ownership, make Apple operate all ground transportation and prohibit anyone else from deciding where Apple-operated cars go, what are operational hours and where the stops are.

	▲	ryandrake 6 days ago \| parent [-]
		> Let's abolish car ownership, make [car manufacturers] operate all ground transportation and prohibit anyone else from deciding where [manufacturer]-operated cars go, what are operational hours and where the stops are. Shhhhhh! Don’t give them any more bad ideas or they might actually do it.